Data Entry
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Job Description
Remote Data Entry Specialist processing radiology documentation for Connections in Ohio. Managing patient records, referrals, billing details, and clinical workflow support.
Responsibilities:
- Manage inbound documentation through the fax queue
- Review and classify inbound faxed documents, including clinical notes, diagnostic reports, insurance authorizations/denials, lab/pathology results, demographic sheets, medical records requests, radiology orders, and legal/workers' compensation/attorney paperwork
- Upload documents into patient charts, route them to appropriate departments, or initiate follow-up workflows
- Locate and validate patient records and resolve duplicate accounts/records
- Enter and validate demographic information and insurance and billing details across payer categories
- Process and validate orders/referrals for completeness and accuracy, including modality, body part, contrast, laterality, ICD-10 coding, urgency status, and provider comments
- Confirm referring provider details and submit provider update requests (RPDs)
- Initiate follow-up with referring physicians and/or patients
- Support cross-functional administrative projects and department initiatives
- Participate in training, audits, and process improvement activities
- Provide backup coverage for related administrative workflows during high-volume periods or team member absences
Requirements:
- High school diploma, or equivalent
- One (1) year customer service and/or data entry experience
- Working knowledge of Microsoft Office Suite; Outlook, Teams, Word, Excel, etc.
- Proficient using computer systems and typing
- Ability to successfully use a multi-level phone system, receiving a high volume of calls, at one time
- Medical terminology background preferred
- Two (2) years' customer service and data entry experience preferred
- 21 years or older
- High school diploma/GED
- Valid Driver License (4 points or less)
- Reliable transportation and Auto Insurance
Benefits:
- PAID training
- Competitive benefits, including paid leave time
- 401k plan
- Opportunities for bonuses and promotions
- Generous referral program ($250 per person referred!)
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