Data Entry Rep, Customer Service Rep, Data Analyst
Posted 1ds ago
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Job Description
Remote analyst combining data entry, customer service, and data analysis for The CPS Store. Maintaining accurate records, supporting customers, and delivering actionable business insights.
Responsibilities:
- Accurately and efficiently input, update, and maintain data within company databases and systems
- Perform regular data quality checks to ensure accuracy, completeness, and integrity
- Serve as a primary point of contact for customer enquiries via email and other digital channels
- Resolve customer issues with empathy and efficiency
- Collect and analyse data sets to identify trends, patterns, and actionable insights
- Prepare clear and concise reports and dashboards for key stakeholders
- Uphold data confidentiality and adhere to data protection policies
Requirements:
- Proven experience in a data entry, customer service, or data analyst role
- Exceptional attention to detail and commitment to high standards of accuracy
- Excellent written and verbal communication skills
- Strong interpersonal skills with a customer-focused approach
- Proficiency in Microsoft Office Suite, particularly Excel
- Ability to work independently, manage workload, and meet deadlines in a remote environment
- Proactive and analytical approach to problem-solving
- Experience with CRM software and data analysis tools considered an advantage
Benefits:
- A competitive salary package
- The flexibility and convenience of a fully remote working arrangement
- The opportunity to be part of a supportive and collaborative team
- Opportunities for professional development and growth within the company












