Data Entry Rep, Customer Service Rep, Data Analyst

Posted 1ds ago

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Job Description

Remote analyst combining data entry, customer service, and data analysis for The CPS Store. Maintaining accurate records, supporting customers, and delivering actionable business insights.

Responsibilities:

  • Accurately and efficiently input, update, and maintain data within company databases and systems
  • Perform regular data quality checks to ensure accuracy, completeness, and integrity
  • Serve as a primary point of contact for customer enquiries via email and other digital channels
  • Resolve customer issues with empathy and efficiency
  • Collect and analyse data sets to identify trends, patterns, and actionable insights
  • Prepare clear and concise reports and dashboards for key stakeholders
  • Uphold data confidentiality and adhere to data protection policies

Requirements:

  • Proven experience in a data entry, customer service, or data analyst role
  • Exceptional attention to detail and commitment to high standards of accuracy
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer-focused approach
  • Proficiency in Microsoft Office Suite, particularly Excel
  • Ability to work independently, manage workload, and meet deadlines in a remote environment
  • Proactive and analytical approach to problem-solving
  • Experience with CRM software and data analysis tools considered an advantage

Benefits:

  • A competitive salary package
  • The flexibility and convenience of a fully remote working arrangement
  • The opportunity to be part of a supportive and collaborative team
  • Opportunities for professional development and growth within the company