Data Processor I
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Job Description
Data Processor indexing and verifying legal land-record documents for Neumo, a government-services support organization. Maintaining accuracy, quality, quotas, and timely customer-account processing.
Responsibilities:
- Index and verify documents efficiently and accurately for various customer accounts
- Ensure documents are processed on time and meet quality standards
- Switch between unique customer contracts without mixing guidelines
- Work with team leads or managers to complete assigned tasks
- Ask questions and seek guidance as needed
- Support other projects such as document QC and image tagging when indexing work is complete
- Meet 100% of indexing project timelines and document-per-hour quotas
- Maintain less than a 2% error rate in document indexing and verification
- Achieve positive customer feedback and correct customer-reported indexing errors
- Maintain 100% accuracy in work-completion reports and logs
- Perform other duties assigned by management
Requirements:
- High School diploma or equivalent required
- 2 years' experience indexing land records or comparable skillset required
- Existing knowledge of land records
- Proofreading skills to interpret legal documents and extract pertinent information
- Fast typing skills
- Computer competency and ability to learn new software and interfaces
- Strong written communication and ability to collaborate with a remote team
- Ability to troubleshoot technical issues and think critically to solve problems
- Excellent organizational skills to manage multiple projects and deadlines
- Detail-oriented with commitment to high-quality standards
- Proper distraction-free workspace with access to high-speed internet
- Ability to remain seated for extended periods
- Regular use of a computer and office machinery
- Frequent communication via telephone or video
- Basic understanding of digital imaging concepts preferred
Benefits:
- Competitive benefits and compensation package
- Fully remote position
- Reasonable scheduling flexibility
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