Dealer Development Representative
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Job Description
Dealer Development Representative growing Fifth Third Bank’s indirect-lending volume across New Jersey and New York. Building dealership partnerships, training personnel, structuring deals, and managing dealer accounts.
Responsibilities:
- Generate and grow volume within an assigned territory
- Maximize Fifth Third’s market penetration
- Provide remote customer service and training to dealership personnel
- Maintain and collect dealer accounts, including negative reserves and drafts
- Develop and maintain volume levels aligned with territory objectives
- Track applications, approvals, bookings, and submission/paperwork quality
- Identify and close strategic dealer partners
- Liaise between dealers and Fifth Third departments
- Build dealership personnel relationships through training, deal structuring, credit involvement, paperwork assistance, and working deals
- Gather and analyze market data and provide competitive intelligence
- Participate in pricing decisions
- Maintain relationships with Dealer Principals and key dealership personnel by telephone and periodic territory travel
- Support cross-sell opportunities
- Identify and implement marketing opportunities and programs
- Complete required reports and administrative duties
- Identify quality personnel for potential Fifth Third employment
- Manage risk by identifying, assessing, monitoring, and reporting risks while following bank policies and procedures
Requirements:
- High School diploma required or equivalent
- Some college preferred
- Minimum of 2 years Consumer Indirect Lending or related field experience
- Previous customer service experience required
- Ability to work effectively with outside customers to resolve issues within Fifth Third guidelines, policies, and programs
- Solid time and territory management skills
- Ability to travel periodically within the assigned territory
Benefits:
- Incentive compensation plan eligibility
- Comprehensive benefits
- Differentiated compensation offerings
- Benefits supporting physical, financial, emotional and social well-being
- Equal employment opportunity and inclusive culture
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