DevOps Engineer IV, Observability
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Job Description
DevOps Engineer IV at Jumio managing web services in cloud environments. Collaborating with global teams and driving operational improvements for platform reliability.
Responsibilities:
- Deploy, manage, and administer web services in public cloud environments.
- Design and develop solutions for secure, highly available, performant, and scalable services in elastic environments.
- Own all operational aspects of web services: automation, monitoring, alerting, reliability, and performance.
- Innovate solutions to operational challenges with a direct business impact.
- Drive resolution and communication during production-impacting incidents.
- Lead technical projects and ensure project-level deliveries.
- Collaborate effectively with engineering and business teams across continents.
Requirements:
- Bachelor’s or advanced degree in Computer Science or a related field.
- 8+ years of professional DevOps / Infrastructure management experience, with 5+ years in AWS.
- Strong foundation in operating systems, networking, distributed systems, and systems architecture.
- Proven track record of leading critical DevOps projects.
- Hands-on expertise with AWS services, orchestration (ECS, EKS), and infrastructure management.
- Proficiency with observability concepts (logs, metrics, tracing).
- Experience with SaaS observability platforms (eg Datadog, NewRelic, Honeycomb, Dynatrace…) and building in-house solutions (ELK stack, Prometheus, Grafana stack…)
- Strong scripting and automation skills (Python, Bash).
- Solid experience with Infrastructure as Code (Terraform, CloudFormation, Packer) and containerization (Docker, Kubernetes).
- Strong debugging, troubleshooting, and problem-solving abilities.
- Excellent communication, collaboration, and stakeholder management skills.
Benefits:
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
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