Digital Product Manager
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Job Description
Digital Product Manager responsible for multiple digital assets at Horizon Blue Cross Blue Shield. Partnering in the development and implementation of the Digital Strategy vision.
Responsibilities:
- The Digital Product Manager will act as the primary business owner for multiple digital assets within Horizon, responsible for partnering in the development and implementation of the Digital Strategy vision.
- Develops and delivers digital products and services for assigned portfolio.
- Incumbent works cross-functionally to define the strategic roadmap, and with the team, carries that through to the product backlog.
- Prioritizes Horizon's investment in building capabilities to support and enable business and technology strategies.
- Ensures the economic return on these investments, and monitors the effectiveness and efficiency of the delivery of the capability building initiatives.
- Manage the strategic product roadmap.
- Build and prioritize a product backlog.
- Supports execution against the approved product roadmap and prioritizes the product backlog of features.
- Collaborates with Product Owners / Business Analysts to ensure Themes/Epics are being broken down into workable user stories ready to be worked on by developers.
- Own the management and continual development of the assigned portfolio of digital assets.
- Take the role of 'Product Manager' in Agile projects by approving new features/functionality, Subject Matter Expert (SME) for their respective product(s).
- Approves work controls of the team; ensuring that the work item is agreed to and the acceptance criteria are met.
- Build strong strategic relationships with Executive level business leaders.
- Engages the other business stakeholders, acting as a point of contact for cross-functional collaboration.
- Works with Marketing, Product, and Design teams to understand user experience and business pain points / hot spots.
- Leads and guides business partners in the analysis, selection and implementation of technology and services.
- Provides product capability assessment and direction to business partners in IT to help support technology decision process.
- Drives product capability decisions that help increase efficiency and improve user experience.
- Aligns with the Strategy and Architecture team to insure that decisions are consistent with the Architecture and Strategy roadmap.
Requirements:
- Bachelors degree from an accredited college or university preferred, preferably in Marketing, Information Technology, or related field.
- Masters degree preferred.
- SAFE / CSPO / Pragmatic Marketing or other relevant industry certification preferred.
- Requires a minimum of 5 years of experience in related Digital product work preferably in healthcare, financial services, consumer products or Information Systems.
- Requires a minimum of 3 years of Product management experience which includes either Product owner or product manager experience.
- Demonstrated track record of cross functional relationship management.
- Experience in Healthcare Payer industry preferred.
- Previous roles working within Agile environments using Scrum methodologies is a must.
- Significant track record within fast paced digital product management and development role.
- Demonstrate hand on approach for all digital product management, including experience of both launching and optimizing products for mobile devices and desktop technologies.
- Experienced in managing and working together with design, UX/UI and developer teams.
- Well versed in A/B (multivariate) testing and able to evidence previous role as product champion (best practice).
- Demonstrate exceptional analytical, problem solving and critical thinking.
- Ability to articulate complex ideas, presentations and plans simply and with clarity at all levels across the organization (e.g. from junior team members up to board level).
Benefits:
- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement
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