Director, Healthcare Transformation
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Job Description
Healthcare transformation director launching specialty pharmacy programs for health systems. Leading consulting, change management, implementation programs, executive engagement, and site-team readiness.
Responsibilities:
- Serve as executive owner and primary accountability point for complex specialty pharmacy implementation engagements across leading health systems
- Advise C-suite, VP, and Director-level stakeholders on operational, organizational, and strategic decisions
- Build long-term executive relationships supporting implementation success and partnership growth
- Assess current-state operations and identify improvements to workflows, staffing models, patient experience, and program performance
- Lead future-state operating model design and implementation across clinical, pharmacy, operational, and administrative stakeholders
- Apply change management methodologies to drive alignment, adoption, and sustainable outcomes
- Develop and execute project plans, workstreams, milestones, and governance structures across concurrent implementations
- Identify risks, remove obstacles, and drive accountability across internal and client teams
- Lead executive steering committee meetings, project reviews, and operational status discussions
- Use data-driven analysis and structured problem-solving to address implementation challenges and optimize performance
- Develop recommendations and action plans balancing strategic objectives with practical execution
- Coordinate initiatives across operations, technology, analytics, human resources, training, marketing, and clinical stakeholders
- Influence teams without direct authority and provide coaching and leadership to implementation team members and site staff
- Create presentations, business cases, implementation roadmaps, operational analyses, and executive communications
- Present recommendations and progress updates to senior healthcare leaders
- Lead workforce planning and staffing strategy for newly launched programs
- Support recruiting, onboarding, training, and development for operational readiness
- Serve as interim site leadership during critical implementation and go-live periods
Requirements:
- 5–8+ years of consulting, transformation, implementation, or healthcare operations experience
- Experience leading large-scale, client-facing engagements with executive stakeholders
- Experience managing multiple complex workstreams in fast-paced environments
- Strong analytical, problem-solving, and executive communication skills
- Advanced PowerPoint, Excel, and executive presentation capabilities
- Ability to influence stakeholders, drive change, and deliver measurable business outcomes
- Willingness to travel approximately 50%+
- Solid computer skills required, including Microsoft Office: Outlook, Teams, Word, Excel, and PowerPoint
- Ability to navigate the internet and web-based platforms
- Data entry and computer skills will be evaluated through a pre-employment assessment
Benefits:
- Annual bonus
- Full benefits
- Equal employment opportunities
- Inclusive hiring experience and application/interview accommodations
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