Email Designer

Posted 30ds ago

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Job Description

Email Designer for LTV.ai transforming e-commerce email marketing. Collaborating with clients to create high-performing email campaigns and driving product adoption with design expertise.

Responsibilities:

  • Serve as the go-to design resource for LTV.ai's highest-value enterprise accounts, consulting directly with brand teams on email creative strategy, layout, and execution
  • Design best-in-class email campaigns using LTV.ai's platform - including promotional sends, lifecycle flows, and AI-generated content - showcasing what great looks like
  • Partner closely with clients to understand their brand guidelines, creative goals, and retention objectives, then translate those into compelling email designs that drive results
  • Act as a bridge between clients and our product team - surfacing design-related feedback, identifying gaps in the platform's creative capabilities, and helping shape the product roadmap
  • Build reusable templates, design systems, and best-practice libraries that scale across our growing customer base
  • Educate clients on email design best practices, deliverability considerations, and how to get the most out of LTV.ai's AI-powered design tools
  • Increase platform adoption by removing creative bottlenecks - if a brand is stuck on design, you unblock them
  • Collaborate with Customer Success and Sales to support onboarding, expansion, and retention by making every brand's emails look and perform better

Requirements:

  • 3–6+ years of experience designing emails for e-commerce brands, ideally at an agency, or in-house at a major DTC brand
  • Strong portfolio of e-commerce email work - promotional campaigns, lifecycle flows, transactional emails - that demonstrates both creative range and conversion-minded design
  • Deep understanding of the e-commerce ecosystem, retention channels, and what operators care about when it comes to email performance
  • Proficiency in email design tools (Figma etc) with a strong eye for responsive, mobile-first design
  • Customer-facing confidence — you're comfortable presenting creative concepts, taking feedback from VP/C-suite stakeholders, and building trusted relationships with brand teams
  • An AI-first operator — you instinctively explore how AI can accelerate your design workflow, generate variations, personalize at scale, and push creative boundaries
  • Experience working with large-scale DTC or omni-channel brands ($50M–$500M+ GMV) is a strong plus
  • Strong ownership mentality with a bias for action — you see a problem, you solve it.

Benefits:

  • Equity included