Field Service Engineer – Application
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Job Description
Field Service & Application Engineer responsible for installations and support of sensor-based sorting systems in the food processing industry. Travel within Belgium, Netherlands, and Northern Germany required.
Responsibilities:
- Installation, Commissioning & Modifications: Lead installation, commissioning, and customization of our sensor-based sorting systems at customer sites across the region.
- Customer Representation & Consulting: Serve as Insort’s representative on customer premises with professionalism and technical confidence. Build strong, long-term customer relationships by assessing needs and advising on new applications and tailored solutions.
- System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure they meet customer and product requirements.
- Maintenance, Optimization & Upgrades: Perform routine maintenance and implement upgrades to improve machine and model performance, ensuring reliable, optimal operation.
- Diagnostics, Troubleshooting & Field Support: Perform in-depth fault analysis and coordinate with internal specialists for rapid, effective troubleshooting. Provide remote and on-site support to Field Service Engineers.
- Training, Documentation & Knowledge Transfer: Prepare training materials, deliver training sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements.
Requirements:
- Technical Background: Completed training or education in electrical engineering, mechatronics, or a related technical discipline.
- Hands-On Experience: Previous experience in field service, maintenance, or installations is an advantage.
- Tool Proficiency: Comfortable reading electrical schematics and using hand tools; able to apply electrical standards and safety practices.
- Language Skills: Very good command of Dutch and English; German is a plus.
- Independent & Analytical: Solution-oriented with strong self-organization and a high sense of responsibility.
- Travel Enthusiast: Willingness to travel more than 80% of the time, including multi-day assignments.
Benefits:
- Global Impact, Local Responsibility: Work for a fast-growing, family-owned company with a global footprint.
- Innovation That Matters: Join a team developing forward-looking, high-tech solutions for a sustainable food industry.
- Onboarding That Supports You: Structured, comprehensive training program to ensure you’re fully prepared.
- Attractive Travel Conditions: Generous per diems, full expense coverage, and a company car available for private use.
- Additional Benefits: Flexible working culture, support for personal development, a strong team spirit, and the option to work from a shared office space.
- Long-Term Perspective: A secure position with development opportunities in a future-proof industry.
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