Principal Field Application Engineer
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Job Description
Principal Sales Engineer at Digi International, focusing on Cellular & Managed Services solutions. Collaborating with sales, partners, and customers to design and implement connectivity solutions.
Responsibilities:
- Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services
- Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services
- Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners
- Train and support partners to successfully position and deploy Digi’s wireless connectivity solutions
- Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs
- Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership
- Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development
- Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success
Requirements:
- Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field (or equivalent experience)
- 10+ years of experience in technical sales, solutions engineering, or sales engineering
- Experience working with carriers bringing new solutions to the market
- Technical Knowledge: Cellular networking (4G LTE, 5G, CBRS, Private LTE, SIM management)
- 4G/5G Core/RAN experience and Wireless spectrum working knowledge
- Wireless routers, gateways, and remote network management
- IP networking (TCP/IP, VPN, SD-WAN, MPLS, CGNAT, firewall policies, security protocols, routing protocols, packet sniffers, trouble shooting)
- Linux networking stack, shell & programming experience a plus
- Managed connectivity services and cloud-based networking solutions
- Proven ability to influence technical decision-makers and assist in technically closing complex deals
- Excellent presentation, customer-facing, and documentation skills
- Professional Level Networking Industry Certifications are a plus
Benefits:
- Total Rewards package
- Short-term incentive program
- New hire stock award
- Paid parental leave
- Open (uncapped) PTO
- Hybrid work environment
- Competitive medical coverage
- Health & wellbeing offerings
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