Field Service Engineer
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Job Description
Field Service Engineer at Siemens Healthineers maintaining Varian products and providing remote user support. Collaborating with teams for technical documentation and operational readiness.
Responsibilities:
- Maintain and support Varian products in accordance with technical documentation to ensure uninterrupted operational readiness of the equipment
- Advise customers on the operation and maintenance of Varian equipment, including spare part requirements, in compliance with technical documentation and safety standards (including remote support)
- Provide remote user support to promptly address service needs
- Prepare spare parts lists to initiate orders
- Maintain records of user cases, remote support activities, and service visits in the company’s electronic information systems, including descriptions of technical issues, actions taken, time spent, and parts used
- Prepare service reports, expense claims, and other documentation regularly to ensure accurate and up-to-date data
- Collaborate with related departments to ensure timely access to technical or other necessary information
- Keep technical documentation up to date
- Maintain a high level of professional knowledge and ensure compliance with safety standards in accordance with local regulations and Varian policies
- Perform other tasks as assigned by the manager
Requirements:
- Higher education in electronics, electrical engineering, biomedical engineering, or a related field
- Russian citizenship
- 1–3 years of experience in operational maintenance; previous experience with high-tech medical or radiotherapy equipment is preferred but not mandatory
- Proficiency with microcomputers or PC-based systems, and hands-on experience working with them
- Experience with electronic and electromechanical equipment, including equipment testing
- Fluency in Russian, both written and spoken
- Proficiency in English sufficient to confidently read and understand technical documentation and communicate professionally
Benefits:
- Flexible work arrangements
- Professional development opportunities
- Health insurance
- Paid time off
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