Field Services Engineer

Posted 2hrs ago

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Job Description

Field Service Engineer commissioning, maintaining, and repairing clean-energy and industrial power systems for Sensata Technologies. Troubleshooting electrical controls and training operators at U.S. customer sites with up to 50% travel.

Responsibilities:

  • Diagnose and resolve technical issues.
  • Engage with clients to ensure customer satisfaction.
  • Serve as the customer contact for technical and service-related problems.
  • Create reports analyzing product failures and issues.
  • Provide feedback on product enhancements.
  • Ensure compliance with safety protocols and regulatory requirements.
  • Determine the most cost-effective repair or resolution to minimize customer downtime.
  • Commission, maintain, and repair power conversion and generation equipment at customer sites.
  • Perform preventive maintenance, troubleshooting, electrical testing, communication systems work, and control integration.
  • Develop technical reports and procedures and provide operator training.
  • Work independently and as part of a technical team.

Requirements:

  • Relevant work experience or knowledge of the role
  • Ability to work as a team player in a fast-paced environment
  • Demonstrated ability to handle multiple competing tasks and demands
  • Strong organization, planning, and time-management skills
  • Self-accountability for achieving goals and standards
  • Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
  • Eligibility to obtain authorization under ITAR and/or EAR; Non-US Persons may not be eligible
  • Ability to travel up to 50% to customer sites across the U.S.

Benefits:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance plans
  • Education reimbursement
  • Wellness programs
  • 401(k) retirement plan with Company matching
  • Paid vacation or flex-time
  • Paid sick leave
  • Paid bereavement leave
  • Paid parental leave