Fleet Success Ambassador
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Job Description
Fleet Success Ambassador building relationships and qualified pipeline for RTA, a fleet-management software provider. Connecting public-sector fleets with Fleet360 through field engagement, discovery, and industry advocacy.
Responsibilities:
- Create qualified pipeline from relationships, outbound efforts, field engagement, referrals, and high-potential public-sector fleet accounts
- Generate and qualify demo opportunities through meaningful discovery before handoff to an Account Executive
- Use public-sector fleet networks, trusted relationships, referrals, and warm introductions to open doors
- Understand fleet challenges, current FMIS, openness to change, and realistic timing
- Build professional thought leadership and grow a relevant LinkedIn network
- Bring fleet-community insights back to Marketing, Sales, Product, and leadership
- Develop relationships leading to qualified Fleet360 demos and new pipeline opportunities
- Collaborate with Marketing and Sales to prioritize accounts and create entry points into target organizations
- Use HubSpot to maintain account/contact information, document meetings and outreach, and schedule demos with warm handoffs
- Represent RTA at conferences, trade shows, association events, meetups, shop visits, and other in-person opportunities
- Travel throughout the assigned Central or West territory approximately 50%, including frequent overnight travel
- Host or support meetups, lunch-and-learns, shop tours, and regional networking opportunities
- Leverage association memberships and recommend new opportunities to strengthen relationships and pipeline
- Activate campaigns in the field and ensure positive RTA representation
- Engage with prospects, customers, and peers through LinkedIn comments, direct messages, introductions, and follow-up
- Coordinate with Marketing on messaging, stories, topics, and content
- Recommend podcast topics, blog ideas, campaign angles, and other content based on field conversations
- Develop strong working knowledge of Fleet360 and connect customer challenges to relevant functionality
- Continue supporting deals after qualified opportunities are handed to the AE when helpful, while retaining accountability for qualified pipeline
Requirements:
- Prior professional experience working directly in public-sector fleet management
- Experience with a recognized city, county, state, DOT, public transportation/transit fleet, or similarly respected public fleet organization
- Established network within the fleet community
- Demonstrated credibility with fleet professionals and commitment to helping fleets succeed
- Ability to conduct thoughtful initial discovery and identify qualified Fleet360 opportunities
- Strong relationship-building, communication, presentation, and interpersonal skills
- Comfort representing RTA publicly at conferences, industry events, shop visits, and online
- Ability and willingness to travel approximately 50%, including frequent overnight travel
- Must reside within the assigned Central or West U.S. territory
- No minimum degree requirement
- Recognition through fleet industry awards or rankings such as 100 Best Fleets or Leading Fleets is preferred
- Active participation in fleet associations, conferences, peer networks, or industry communities is preferred
- Existing professional presence on LinkedIn and thought-leadership experience are preferred
- Experience presenting, speaking, facilitating peer discussions, or representing a fleet organization at industry events is preferred
- Ability to sit or stand for extended periods
- Ability to work at a computer for prolonged periods
- Must pass applicable background checks and pre-employment screenings
- Student visas are not accepted and sponsorship is not provided
Benefits:
- $1,500 monthly travel budget
- RTA's existing association memberships
- Marketing support for larger events and related event budgets
- Email sequences and outbound campaigns targeting ideal accounts
- Strong Marketing and Sales team collaboration
- 401(k) with 6% Safe Harbor match (100% vested day one)
- Flexible PTO model built on trust and manager-approved time off
- Cigna PPO and HSA medical plan options with company contributions ($780-$1,950 annually)
- Garner Health HRA program: up to $1,000 individual / $2,000 family reimbursement opportunity
- Wellness rewards up to $350 annually
- Virtual care and mental health support resources
- Company-sponsored dental, vision, EAP, life, STD, LTD, legal plan, and identity theft protection options
- Additional employee perks, wellness initiatives, and discount programs
- Meaningful work supporting fleets and people who keep communities running
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