Forward Deployed Engineer
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Job Description
Forward Deployed Engineer building integrations, APIs, and automations for Bask Health's direct-to-consumer telehealth platform. Supporting merchant implementations and scalable engineering solutions.
Responsibilities:
- Build and deploy technical solutions supporting Bask's merchant and operational needs.
- Work with product, engineering, and customer-facing teams to understand implementation requirements.
- Develop and maintain integrations between Bask's platform and third-party services.
- Build backend services, APIs, and application functionality using TypeScript, Node.js, or comparable technologies.
- Contribute to frontend applications using React and Next.js when needed.
- Support merchant onboarding and technical platform configuration.
- Develop custom functionality for complex implementation requirements.
- Build automation reducing repetitive operational and implementation tasks.
- Integrate external systems using REST APIs, webhooks, and other integration patterns.
- Troubleshoot APIs, application behavior, data flows, and connected services.
- Investigate technical problems across frontend, backend, and third-party systems.
- Collaborate with backend engineers on reliable integrations and services.
- Work with SQL databases and application data.
- Translate business requirements into technical implementation plans.
- Develop reusable tools and components improving implementation efficiency.
- Identify recurring technical issues and recommend scalable solutions.
- Support technical discovery and solution design for new platform use cases.
- Implement error handling, validation, and monitoring for integrations.
- Write automated tests for critical functionality and workflows.
- Document technical implementations, integration requirements, and troubleshooting procedures.
- Collaborate with product teams to prioritize platform improvements.
- Participate in code reviews and contribute to engineering best practices.
- Maintain application security and data-handling standards.
- Communicate technical progress, limitations, and implementation decisions.
- Improve deployment, monitoring, and operational reliability.
- Use AI-assisted development tools while maintaining engineering standards.
- Own technical projects from investigation through deployment and maintenance.
Requirements:
- 3+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role.
- Strong programming experience with JavaScript or TypeScript.
- Experience developing backend applications, APIs, or services using Node.js or comparable technologies.
- Experience building and integrating software applications with third-party services.
- Strong understanding of REST APIs, webhooks, and common integration patterns.
- Familiarity with frontend development using React or comparable frameworks.
- Experience working with SQL databases and relational data.
- Understanding of modern application architecture and client-server communication.
- Experience debugging and troubleshooting issues across multiple systems.
- Ability to translate business requirements into practical technical solutions.
- Experience writing maintainable, production-quality software.
- Familiarity with authentication, authorization, and secure API integrations.
- Understanding of application error handling and validation.
- Experience working with Git and collaborative development workflows.
- Familiarity with cloud infrastructure and modern deployment practices.
- Experience writing tests and maintaining software quality.
- Strong problem-solving skills and attention to detail.
- Ability to investigate technical issues independently.
- Experience collaborating with product managers, engineers, or customer-facing stakeholders.
- Ability to communicate technical concepts clearly to nontechnical audiences.
- Strong organizational skills and ability to manage multiple technical priorities.
- Ability to document technical implementations and decisions.
- Willingness to work across different areas of an application or platform.
- Strong ownership mindset and ability to follow projects through completion.
- Comfort working in a fast-moving, remote engineering environment.
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