French Speaking Back Office Gaming Support Specialist
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Job Description
French-speaking gaming support specialist managing back-office operations for Mercier Consultancy Group. Verifying players, resolving account issues, and supporting compliant global gaming platforms.
Responsibilities:
- Manage back-office administrative tasks to ensure the seamless operation of global gaming platforms.
- Monitor player activities and perform essential verification checks to maintain the integrity of the Gaming & Esports ecosystem.
- Provide high-level support to the French-speaking user base, resolving technical and account-related queries with professional precision.
- Collaborate with international teams to address fraudulent activity and ensure compliance with gaming industry regulations.
- Handle sensitive player data with the highest level of confidentiality and adherence to GDPR standards.
- Maintain detailed records and documentation for all escalated support tickets within the back-office environment.
- Contribute to the ongoing improvement of support processes specifically tailored to the unique demands of the gaming industry.
Requirements:
- Native or fluent French (spoken and written) is required for this position.
- Valid EU passport (mandatory) to facilitate seamless employment.
- Strong proficiency in English to collaborate within our international team.
- A genuine passion for Gaming & Esports, with an understanding of modern digital gaming trends.
- Excellent analytical skills and a meticulous eye for detail regarding back-office operations.
- A proactive mindset, perfect for those seeking long-term professional growth through the best French-speaking jobs currently available.
Benefits:
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Exciting career growth prospects in one of the premier jobs in Bulgaria
- And Much More...
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