Gate Coordinator I – Counselor Education and Family Studies
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Job Description
Gate Coordinator I assisting students from application to post-graduate licensure at Liberty University. Responsible for student support in Practicum and Internship placements.
Responsibilities:
- Assists with developing, editing, and maintaining student files, documents, websites, and course content.
- Provides technical support to faculty and to students.
- Assists in developing training tutorials and handouts to support faculty and students.
- Delivering presentations in intensive courses and in residential classrooms including information on CPCE, practicum, and internship.
- Correspondence with students via email, phone, and office visits.
- Assists with various licensure standards in all states to verify graduates licensure verification.
- Any other duties needed/assigned.
Requirements:
- Bachelor’s degree or 2-3 years administrative/customer service experience.
- Experience with Microsoft Outlook, Word, and Excel.
- Strong organizational skills.
- Detail oriented.
- Able to work in concert with a team.
- Able to work independently.
- Able to take feedback and direction well.
- Excellent verbal and written communication skills.
- Able to provide superb customer service to both faculty and students.
- Able to reason, analyze information and events, and apply judgement in order to solve problems of both a routine and complex nature.
- Understanding of confidentiality and integrity when dealing with student records.
- Experience with Canvas and Banner (preferred).
- Experience with LiveText (preferred).
- Strong technical competency (preferred).
- Superior ability to prioritize tasks (preferred).
Benefits:
- health insurance
- retirement plans
- tuition assistance
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