Clinical Inquiry Specialist – Genetic Counselor
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Job Description
Genetic counselor handling clinical inquiries and test interpretation for Abbott’s precision oncology products. Supporting laboratory teams, client education, marketing, and special projects.
Responsibilities:
- Handle clinical, technical, and scientific inquiries from internal and external clients regarding precision oncology products
- Provide clinical expertise to laboratory staff and molecular geneticists on accessioning inquiries, test order modifications, and results interpretation
- Collaborate with molecular geneticists and other departments to provide timely, high-quality test results
- Assist with marketing materials, website content, scientific meetings, industry conferences, and networking with genetic counselors
- Develop educational materials and support public speaking for client and public education
- Maintain professional certification through ongoing education
- Facilitate intake and implementation of Special Projects
- Perform specialized tasks beyond standard genetic counselor duties
- Assist with training genetic counseling assistants
- Identify and report problems or issues to the Clinical Inquiry Specialist Manager
- Support and comply with company Quality Management System policies and procedures
- Maintain regular and reliable attendance
- Work within standard office and genetic testing laboratory areas
- Travel locally and overnight to meet clients and attend conferences
Requirements:
- Master’s Degree Genetic Counseling
- ABGC/CCGC Board Certified or eligible
- Authorization to work in the United States without sponsorship
- 2+ years experience in an Oncology Genetics clinical role
- Experience with multiple oncology related genomic technologies such as tumor NGS, ctDNA, and Molecular Residual Disease assays
- Deep and broad knowledge of human genetics
- General understanding of personalized health care, clinical genetics, laboratory medicine, and informatics
- Ability to communicate complex information to broad audiences
- Strong interpersonal and customer service skills
- Ability to analyze complex problems
- Excellent verbal, nonverbal, and written communication skills
- Skill in setting priorities and multi-tasking
- Ability to work designated schedule
- Visual acuity, hearing acuity, and physical ability to perform laboratory and computer tasks
- Demonstrated ability to perform essential duties with or without accommodation
Benefits:
- Maintain professional certification through ongoing education
- Some local and overnight travel to meet with clients and attend conferences
- Individual Office Exception Approved remote arrangement
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