Global Compliance & Risk Lead
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Job Description
Global Compliance & Risk Lead overseeing ethics, audits, and enterprise risk for JLL’s Intel real estate services account. Driving compliance governance across global regions.
Responsibilities:
- Own and evolve a global compliance and risk framework for the Intel account across all programs, business lines, and regions
- Translate JLL and client compliance requirements into an account-specific compliance and risk management program
- Set the annual global compliance and risk plan, audit and sampling calendar
- Ensure risk and compliance training, ethics training, and conflict-of-interest curriculum are delivered globally
- Design and continuously improve the ethics and conflict-of-interest program, including disclosures, reviews, investigations, and escalation pathways
- Partner with Legal and JLL Global Ethics & Compliance on ethics concerns
- Monitor conflict-of-interest risks involving vendors, subcontractors, third parties, and cross-account staffing
- Ensure contractual, statutory, regulatory, data, and operational compliance across IFM REWS and SPGC
- Oversee contract governance, information and data security risk programs, and anti-bribery/anti-corruption compliance
- Develop and run the Enterprise Risk Assessment program and maintain the global risk register
- Implement and test regional incident escalation programs supporting business continuity plans
- Participate in high-level risk events, legal and insurance claims, and investigations
- Design and run global compliance audits and sampling reviews across regions, countries, sites, and programs
- Track corrective actions and delivery improvements through closure
- Support client and JLL internal and external audits
- Produce global compliance and risk reports and maintain registers of risks, incidents, and conflict-of-interest cases
- Chair the global compliance and risk governance forum
- Appoint and support Risk Champions across regions and programs
- Serve as senior escalation point for compliance concerns
- Represent compliance in Account Global Leadership Team discussions
- Meet regularly with the client and regional JLL leaders
- Manage special projects as required
Requirements:
- Minimum 5 years in a management role in compliance, ethics, risk, or internal audit leadership
- Experience working with corporate clients, ideally spanning multiple regions
- Experience advising senior management at policy level
- Experience investigating incidents, identifying root cause, and reporting objectively
- Change management experience
- Direct experience designing or running conflict-of-interest and ethics programs, including disclosure and investigation processes
- Experience operating in a multi-service-line environment such as facilities management, construction, or professional services
- Working knowledge of relevant compliance, anti-bribery/corruption, and data protection regulations across multiple jurisdictions
- Experience partnering with Legal and corporate Ethics & Compliance functions in a large, global organization
- Membership of JLL’s internal governance bodies, including Ethics Liaisons, Data Privacy Champions, HSSE, or Quality Forums
- Bachelor’s degree required, ideally in Quality, Risk, or Legal fields
- Lead Auditor qualification or experience
- Willingness to travel across AMR/LATAM, EMEA, and APAC as required
- Membership of IRCA or national equivalent desirable
- Knowledge of ISO 9001 and ISO 31000 desirable
- Relevant compliance or ethics certification such as CCEP or CFE is an advantage
Benefits:
- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities
- AI-assisted application-to-opportunity matching
- Remote work arrangement
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