GRC & Client Assurance Manager
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Job Description
GRC Manager building and strengthening compliance functions for a B2B SaaS company. Ensuring robust governance while meeting enterprise customer expectations in regulated sectors.
Responsibilities:
- Design, implement, and evolve the company’s global compliance framework across all relevant jurisdictions.
- Establish and maintain policies, standards, controls, governance forums, and reporting routines.
- Lead enterprise-wide compliance risk assessments and maintain the compliance risk register.
- Define monitoring, testing, and issue-management processes to identify, escalate, and remediate compliance gaps.
- Provide regular reporting to the Head of Legal and executive team on compliance risks, incidents, trends, and remediation progress.
- Oversee the company’s compliance approach to data protection and privacy requirements — including GDPR and other applicable privacy obligations — in partnership with Legal and Security.
- Act as the senior GRC lead for customer due diligence, regulated-sector questionnaires, control reviews, and audit requests.
- Build and oversee the compliance aspects of third-party risk management — including vendor assessments, subprocessors, outsourcing controls, and ongoing monitoring.
- Oversee GRC readiness for external assurance frameworks and certifications, including SOC 2, ISO 27001, and related control programmes.
- Provide compliance input into new products, AI-related use cases, commercial initiatives, customer contracts, and market expansion plans.
Requirements:
- Demonstrated success building or scaling a compliance or GRC function in an international company.
- Proven experience in both a leadership GRC, compliance, risk, governance, or regulatory assurance role.
- Experience in a B2B SaaS, fintech, regtech, payments, or other technology environment serving regulated customers.
- Strong working knowledge of privacy, control frameworks, policy governance, audit coordination, and third-party risk management.
- Experience supporting enterprise customer due diligence and audits.
- Strong judgement and stakeholder management skills — comfortable engaging at senior and executive level.
- Ability to operate strategically while remaining hands-on.
Benefits:
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
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