Head of Deployed Engineering
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Job Description
Leading deployed engineering team at LangChain to drive technical strategy and customer success. Building a high-performing organization in AI deployment across the Central US region.
Responsibilities:
- Build and scale the deployed engineering team, owning hiring, onboarding, coaching, and performance management as the team grows rapidly.
- Achieve the technical win, driving urgency and focus with our customers, in order to rapidly advance our opportunities across the region.
- Partner with LangChain’s regional sales leader, with shared accountability for revenue outcomes and customer success.
- Lead technical strategy on our most strategic enterprise opportunities, engaging directly with senior technical and business stakeholders to shape evaluations, architecture, and solution design.
- Differentiate LangChain in competitive environments, clearly articulating our technical advantages, product vision, and unique expertise in building and deploying agents in production.
- Set and uphold the technical bar for deployed engineering, staying close to the product and modeling what excellent customer-facing engineering looks like.
- Co-create global playbooks and operating practices, contributing regional insights while maintaining strong global consistency.
- Develop future leaders, building a strong bench of deployed engineers and managers.
Requirements:
- 10 years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company.
- Proven experience leading and scaling technical GTM teams.
- Deep technical expertise — you’re not a stranger to Python, and are well-versed in software engineering, platform engineering, and solutions architecture disciplines.
- Experience working with or selling to developers and engineering-led buyers.
- Strong track record of leading complex enterprise technical engagements and building trust with senior stakeholders.
- Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts and influence executive audiences.
- A bias for action, comfort with ambiguity, and a consistently high bar for excellence.
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