Hubspot Administrator
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Job Description
HubSpot Administrator supporting Ceresti’s enrollment engine through configuration and optimization of HubSpot tools for enrollment specialists. Engaging with multiple teams to enhance workflows and processes.
Responsibilities:
- Own day-to-day administration of HubSpot (Sales Hub, Marketing Hub, and Data Hub), including object structure, properties, permissions, lifecycle stages, lead statuses, views, and pipelines.
- Configure record layouts, views, and navigation to ensure enrollment specialists have an optimized environment that supports their workflows.
- Build and maintain automated workflows, sequences, and task queues that minimize manual work and keep the enrollment team focused on high-priority outreach.
- Design and implement lead distribution workflows that route leads to the right enrollment specialist based on priority, geography, and workload.
- Build targeted call lists and prioritization queues.
- Optimize the HubSpot calling integration to surface lead context inside the dialer, capture call activity automatically, and eliminate the need to toggle between windows.
- Maintain and improve integrations across the Ceresti stack (website, calendar, email, teams, and other enrollment tools), partnering with Engineering and Analytics as needed.
- Embed with the enrollment team to deeply understand their daily workflow, document pain points, and proactively implement improvements.
- Build and maintain HubSpot dashboards and reports that surface enrollment funnel metrics, rep performance, lead disposition, and pipeline health for both frontline reps and leadership.
- Create short how-to videos, internal documentation, and onboarding resources to reduce ramp time for new enrollment specialists and streamline change management when configurations evolve.
- Serve as the primary point of contact for enrollment team HubSpot questions and requests, and continuously improve administration practices, governance, and standards.
Requirements:
- BS/BA degree or higher.
- 3+ years of hands-on HubSpot administration experience, with deep working knowledge of Sales Hub.
- Demonstrated experience configuring HubSpot for inside sales, outbound calling, or enrollment teams, including lead distribution, workflows, sequences, lists, and queues.
- Experience integrating HubSpot with a telephony tool (e.g. RingCentral) and optimizing the agent dialer experience.
- Experience building targeted lead lists, prioritization queues, and follow-up/task management within HubSpot.
- Experience building HubSpot dashboards and reports.
- Experience creating internal training resources.
- Experience using AI tools for productivity.
- Experience supporting a scaling enrollment, inside sales, or contact center team in healthcare, value-based care, or a regulated industry is strongly preferred.
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements and remote work options
- Access to cutting-edge technologies and tools
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