Information Security Analyst II
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Job Description
Information Security Analyst II at Southern New Hampshire University responsible for monitoring, detecting, and responding to information security incidents. Join a team committed to protecting critical technology resources.
Responsibilities:
- Be an initial evaluation point for all security-related tickets that come into the team's multiple queues (including triage, containment, and remediation)
- Understand the basic incident response lifecycle
- Excel at documentation and detailed notetaking, including SOP writing, incident reporting, email and instant messaging etiquette, and most importantly, documenting incident actions
- Collect and analyze log data from complex, virtualized, multi-site computing environments and SNHU's technology ecosystem
- Conduct real-time monitoring of security events from multiple sources and use analytical and problem-solving skills to identify, triage, analyze, investigate, and escalate information security events and alerts
- Analyze digital evidence to identify indicators of compromise, adversary activity, root cause, incident timelines, and attack vector(s)
- Perform incident response activities like endpoint isolation, malware remediation, forensic analysis, malware analysis, community member interviews, and network traffic analysis
- Perform investigation and escalation for complex or high severity security threats or incidents
- Coordinate information security incident response according to SNHU's Information Security Incident Response Plan
- Communicate with partners, in a non-technical manner, at all organizational levels as part of incident response and remediation activities
- Design and implement or monitor information security incident remediation plans
- Design and manage security tools (e.g. Splunk, Halcyon, Microsoft Defender, Tenable)
- Design, deploy, and manage detections and alerts for specific or common threat conditions
- Design and implement standard operational processes for handling common incident types
- Maintain automation scripts and other tools to enhance security operations efficiency
- Familiarity with enterprise security tools like Splunk, Tenable, Proofpoint tools, Microsoft Defender components, Office 365 tools, PowerShell, and multiple network tools
- Demonstrate a deep source of ethics, integrity, and confidentiality
- Can remain calm and function at the highest level during a crisis
- Remain up to date on latest threat intelligence
- Develop strategies and solutions that improve or mitigate the risks associated with these threats
- Work cross-functionally across ITS and all SNHU departments to provide guidance, and technical implementations to include triage, containment, and remediation when applicable
- Provide customer support according to SNHU's Core Values and understand how and when to escalate potential issues
- Help with risk management, vulnerability management, security assessment, auditing, and security authorization projects, as directed by the university's Information Security Management team
- Provide mentoring to junior analysts
- Other responsibilities as assigned
Requirements:
- 5+ years experience in information technology or Cyber Security Operations
- 2+ years working in a security operations center (SOC), a cybersecurity operations center or on a cybersecurity incident response team
- Professional Certifications like: ISC2 CISSP Certification, SANS GIAC, GSEC, GCIH, GCFA, GCDA, GMON, GCED, GSOC or other relevant industry certification
- Experience collecting, organizing, and analyzing data gathered from SIEM, IPS, NAC, vulnerability scanners, Windows/Linux operating system logs, network scanners, log aggregation tools, Endpoint Detection and Response (EDR) tools, and other platforms in the environment that enable enterprise-wide security monitoring
- Experience with MITRE ATT&CK framework.
Benefits:
- High-quality, low-deductible medical insurance
- Low to no-cost dental and vision plans
- 5 weeks of paid time off (plus almost a dozen paid holidays)
- Employer-funded retirement
- Free tuition program
- Parental leave
- Mental health and wellbeing resources
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