Inside Sales Agent
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Job Description
Inside Sales Agent managing sales administration, commissions, invoicing, and travel events for Pleasant Holidays. Supporting travel agents, BDMs, FAMs, and Top Producer programs.
Responsibilities:
- Handle the majority of sales administrative work, including invoicing, event handling, and FAM facilitation
- Provide daily sales support through phone and email
- Maintain and modify agency and consortia commissions
- Oversee the TRIP point program
- Assist across A|T Collective brands
- Provide administrative support to nationwide BDMs and ensure necessary supplies for field events
- Handle and coordinate HQ-level events, including Roadshows and Top Producer trips
- Answer incoming calls and emails from travel agents, screen calls for BDMs, assist with travel agent needs, and resolve problems
- Process agency and consortia changes in applicable systems
- Change commissions in Atlas as directed by the Staff VP of Sales
- Apply Bonus TRIP points and run sales reporting
- Manage FAMs, including coordinating collateral, names, rooming, attendees, agencies, and clubs
- Facilitate invoicing and payments for HQ-organized sales events, FAMs, and Top Producer events
Requirements:
- Proven experience in sales training or a related field
- Strong understanding of sales processes and techniques
- Excellent communication and presentation skills
- Ability to work collaboratively with cross-functional teams
- Proficiency in using training software and tools
- Strong organizational and project management skills
- Experience in the travel or hospitality industry (preferred)
- Familiarity with Pleasant Holidays’ products and services (preferred)
- Ability to adapt training methods to different learning styles (preferred)
Benefits:
- Medical (with prescription)
- Vision
- Dental
- Flexible Spending Accounts
- Paid Time Off for Holidays, Vacation, and Illness
- Company paid Life Insurance
- Long Term Disability
- 401(k) Plan
- AFLAC Plans
- Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!
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