Inside Sales Representative
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Job Description
Inside Sales Representative growing Greif’s performance-packaging revenue through small-account management and new-business development. Managing full sales cycles, prospecting, pricing, and CRM pipeline execution remotely.
Responsibilities:
- Own and manage a portfolio of small and mid-sized accounts
- Serve as primary point of contact for commercial interactions
- Manage the full sales cycle from qualification through close
- Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
- Identify and execute cross-sell and upsell opportunities
- Maintain regular customer contact cadence and proactively manage account health
- Contribute to account planning and growth strategies
- Ensure smooth transition to Customer Service for order execution and fulfillment
- Generate and qualify new-logo opportunities
- Execute inbound and outbound prospecting through MQLs, web leads, trade shows, campaigns, cold outreach, call blocks, email sequences, and dormant-account reactivation
- Research prospects, build target account lists, and execute multi-step prospecting cadences
- Qualify leads based on fit, need, and revenue potential
- Enter and manage opportunities in CRM and advance them through early sales stages
- Escalate high-value or complex opportunities to Field Sales
- Maintain accurate pipeline information in CRM
- Manage a balanced pipeline across account expansion and new-logo opportunities
- Execute structured calls, emails, and meetings to drive pipeline progression
- Adhere to pricing, compliance, and governance standards
- Partner with Field Sales, Customer Service, Pricing, and Operations
- Share customer insights with Marketing and Product teams
- Escalate service or quality issues and ensure resolution
- Perform other duties as assigned
Requirements:
- Typically possesses a Bachelor's degree (or equivalent)
- Typically requires 4-8 years of experience
- Proficiency with CRM for pipeline, forecasting, and account management
- Strong commercial acumen with demonstrated pricing and negotiation capability
- Clear, concise communication (written and verbal) with executive presence
- Ability to analyze data to generate insights and action plans
- Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality)
- Organized, disciplined operating cadence; able to manage multiple priorities
- Prospecting and lead qualification skills with consistent follow-through
- Value-based selling and objection handling
Benefits:
- Competitive core benefits
- Paid time off
- Range of local benefits for eligible colleagues
- Competitive salary
- Opportunity for growth
- Participation in the company’s sales compensation plan
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