Installation Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Installation Engineer for AirStrip, focusing on software installations and Tier 2 support for healthcare clients. Ensuring effective product operation and customer satisfaction through technical issues resolution.
Responsibilities:
- Perform initial installation, configuration, and testing of AirStrip Generally Available software at customer sites
- Complete required installation and validation checklists and documentation for new installations and upgrades
- Participate as project team member with Delivery Project Management Office for installations and work orders
- Assist with determination of customer technical architecture and required work to enable Airstrip products to work safely and effectively in customer environment
- Perform updates, upgrades, and patches to Airstrip software in place at customer sites
- Provide Tier 2 support to customers and partners regarding Airstrip and partner software installation and operation
- Provide after hours (24/7/365) installation and support as required by needs of the business
- Engage with Airstrip Development teams to transition new software and software versions into production
Requirements:
- Bachelor's degree in a related field (commensurate professional experience in a similar role will be alternatively considered)
- Certifications: Comp TIA A+, Comp TIA Network+, ITIL 4 Foundations, Microsoft Technology Associate
- 2-4 years of previous experience working in technical/server support, or related Healthcare Information Technology experience
- Interacting with healthcare IT vendors and hospital IT staff on technical issues
- Experience leading, managing, or being an escalated resource for other technical staff
- 2-4 years of previous experience working with HL7 messaging standard and HL7 interfaces, & DICOM interfaces
Similar Jobs
Low Code Engineer – OutSystems, Mendix
Low Code Engineer developing robust, scalable applications with OutSystems for Kyndryl. Collaborating with teams and utilizing modern frameworks for high-performance solutions.
Lift Engineer
Lift Service Engineer at Stannah providing lift servicing and maintenance across Bristol and surrounding areas. Joining a family-owned company providing accessibility solutions since 1867.
Installation Engineer
Installation Engineer for AirStrip completing installations, configurations, and testing of software for healthcare clients. Engaging with customers and providing tier 2 technical support.
Manufacturing Engineer – Transition Standard Work
Manufacturing Engineer supporting Work Transitions at Pratt & Whitney, ensuring product quality and operational efficiency. Collaborating with teams to manage transitions and risks in manufacturing processes.
OpenStack Engineer, English
OpenStack Engineer at VEXXHOST designing, deploying, and supporting large-scale OpenStack environments. Collaborate with global clients and internal teams to resolve technical challenges and optimize infrastructure.
Graduate Engineer Trainee
Graduate Engineer Trainee managing resources and logistics for Multi-Modality Imaging Equipment maintenance at customer sites in India. Engaging in troubleshooting and customer relationship management.
Senior Engineer, Telephony
Telephony Engineer specializing in Five9 solutions for communication infrastructure at Ensemble. Engage in system design, optimization, and collaboration with cross-functional teams.
Engineer, Development III
Core Team Leader in engineering overseeing complex product design and commercialization at Southwire. Leading multi-discipline teams to enhance product performance and ensure safety compliance.
Manager, Demand Engineer
Manager of Demand Engineering optimizing revenue funnels at BeyondTrust. Focused on AI-powered workflows, attribution models, and cross-functional collaboration.
L1 – Reports Engineer
Reports Engineer providing customer support and report customization for an international SaaS company. Working remotely with a focus on communication and problem-solving in client interactions.
Application and Promotion Engineer
Technical Sales Engineer focusing on electrification solutions in Southern Brazil. Developing client relationships and technical sales activities to drive electrification projects.
SCADA Engineer – Ignition Exp Required
SCADA Front-End Engineer developing intuitive user interfaces for mission critical data center applications using Ignition SCADA. Collaborating cross-functionally to improve user experience and data visualization.
Detection and Response Engineer
Detection and Response Engineer enhancing cybersecurity through proactive threat hunting and SIEM monitoring. Join a collaborative team dedicated to operational excellence in cybersecurity.
Forward Deployed Engineer – Commercial, International
Forward Deployed Engineer utilizing CAD, CFD, and FEM tools for customer engineering solutions. Collaborating on-site with clients and driving technology adoption.
Substrates HVM Engineer
Supply Chain Engineer at Intel optimizing global supply chain strategy and ensuring operational excellence. Collaborating across technical teams for process improvements and supplier performance.
Vulnerability Management Engineer
Vulnerability Management Engineer providing consultative security services by identifying and remediating vulnerabilities for fast-growth startups. Hands-on role requiring expertise in cloud platforms like AWS, Azure, and GCP.
Vulnerability Management Engineer
Vulnerability Management Engineer for Workstreet assisting startups in managing cybersecurity risks. Focusing on hands-on vulnerability identification, prioritization, and remediation within client environments.
Ventilation Hygiene Engineer – Team Leader
Ventilation Hygiene Engineer Team Leader at Indepth Hygiene Services managing a two-person team across Reading/Slough/Bracknell. Focused on grease extraction & fire damper testing with solid pay and career growth opportunities.
CUDA Engineer
CUDA Engineer writing and optimizing performance-critical GPU code at a renewable energy startup. Focusing on high-performance compute infrastructure to support AI applications.
Ontology Engineer
Ontology Engineer designing and maintaining semantic knowledge models. Collaborating with AI engineers to improve data integration and interoperability for enterprise applications.