Insurance Sales & Service Associate
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Job Description
Insurance sales and service associate helping Jerry.ai customers manage car and home insurance. Handling inbound calls, policy servicing, coverage needs, and product feedback remotely.
Responsibilities:
- Take great care of customers by identifying coverage gaps, eligible discounts, and renewal changes
- Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
- Assist policyholders with policy changes
- Learn the insurance product panel and Jerry app
- Solve problems that prevent customers from obtaining appropriate coverage
- Process service requests involving vehicles, drivers, lienholders, and policy documents
- Provide feedback to improve the product and customer experience
Requirements:
- Prior customer service, sales, or hospitality experience is a plus but not required
- Friendly and positive attitude
- Willingness to work as part of a team
- Strong work ethic
- Strong problem-solving skills
- Strong communication skills
- Must currently reside in an eligible location: Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for hourly employment
- A valid P&C license is asked about in the application; the company pays for the license if the candidate does not have one
Benefits:
- Competitive wage and benefits
- Medical, dental, and vision insurance
- 401K match
- Paid vacation time
- Stock equity (stock options)
- Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week
- Fully remote work
- Work equipment provided
- Career path in the insurance industry
- Jerry.ai pays for the P&C insurance license if needed
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
- Equity opportunities
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