IT Operations Automation Engineer
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Job Description
IT Operations Automation Engineer developing automation solutions for Hopper, enhancing operational maturity through critical platforms. Requires extensive experience with Python and cloud technologies.
Responsibilities:
- Build and maintain critical automation platforms, such as an Automation Service Gateway, to standardize how services are exposed and secured within IT Operations.
- Proactively identify opportunities for automation and develop new processes following best practices for development, test, and implementation.
- Partner with stakeholders to replace manual workflows with scalable, compliance-driven systems.
- Provide Tier 2 and 3 support and troubleshooting, coordinating with vendors and internal teams when elevated support is required.
Requirements:
- At least 4 years of experience in a similar role.
- Proven experience developing scripts in Python, Terraform, or Bash.
- Solid understanding of GCP, Okta (APIs and Orchestrator), and Google Workspace.
- Knowledge of professional best practices for the full SDLC, including coding standards, code reviews, source control management (GitHub), and build processes.
Benefits:
- Hopper covers 100% of the premiums for group insurance plan.
- Hopper offers life, short term and long term disability coverage.
- HSA that covers eligible medical and dental expenses.
- All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.
- All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
- Very generous parental leave, much above industry standards.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
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