Lead Software Engineer – AI Workflow Automation
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Job Description
Lead Software Engineer designing AI-powered workflow automation systems for insurance. Collaborate remotely with teams across Southeast Asia and create impactful solutions at scale.
Responsibilities:
- Lead delivery of AI-driven workflow automation systems from design to production.
- Translate complex operational and business processes into clear system architecture and engineering execution plans.
- Design backend workflows for multi-step insurance processes including approvals, claims, policy issuance and document handling.
- Define and implement system logic for state transitions, workflow orchestration and automation rules.
- Review architecture, code quality and implementation to ensure scalability, reliability and correctness.
- Mentor engineers and raise engineering standards across system design, coding quality and delivery discipline.
- Work closely with product, operations, QA and DevOps to deliver complete end-to-end systems.
- Improve system reliability through monitoring, debugging, incident response and root cause analysis.
- Ensure smooth production releases with strong focus on operational stability and risk control.
Requirements:
- Strong software engineering experience building production-grade backend or distributed systems.
- Proven experience leading technical delivery of complex systems or platforms.
- Ability to break down operational workflows into scalable system designs and architectures.
- Strong understanding of backend systems, APIs, and event-driven or workflow-based architectures.
- Hands-on engineering capability with willingness to contribute to code and system implementation.
- Strong judgment on technical trade-offs, system complexity and delivery risks.
- Experience working closely with product and operations teams in cross-functional environments.
- Strong communication skills and ability to align technical decisions with business needs.
- Calm under pressure when handling production incidents or tight delivery timelines.
- High ownership mindset with strong execution and follow-through.
Benefits:
- Build Core Automation Systems – Own AI-driven workflow infrastructure powering insurance operations.
- High-Impact Engineering – Solve complex real-world system and automation problems at scale.
- Global Engineering Team – Work with experienced engineers across multiple countries.
- Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.
- International Exposure – Build systems used across Southeast Asia markets.
- Learning & Development Budget – Support continuous technical growth and development.
- High Ownership Environment – Strong autonomy over architecture and system decisions.
- Modern Engineering Culture – Focus on quality, reliability and operational excellence.
- Competitive Compensation – Attractive salary package based on experience and leadership impact.
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