IT Operations Automation Engineer
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Job Description
IT Operations Automation Engineer responsible for developing automation solutions for Hopper's IT operations. Building automation platforms and providing tier 2 and 3 technical support in a remote work environment.
Responsibilities:
- Build and maintain critical automation platforms, such as an Automation Service Gateway, to standardize how services are exposed and secured within IT Operations.
- Proactively identify opportunities for automation and develop new processes following best practices for development, test, and implementation.
- Partner with stakeholders to replace manual workflows with scalable, compliance-driven systems.
- Provide Tier 2 and 3 support and troubleshooting, coordinating with vendors and internal teams when elevated support is required.
Requirements:
- At least 4 years of experience in a similar role.
- Proven experience developing scripts in Python, Terraform, or Bash.
- Solid understanding of GCP, Okta (APIs and Orchestrator), and Google Workspace.
- Knowledge of professional best practices for the full SDLC, including coding standards, code reviews, source control management (GitHub), and build processes.
Benefits:
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Carrot Cash travel stipend
- Flexdesk All Access Pass & Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
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