Junior Network Engineer
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Job Description
Junior Network Engineer supporting Gruve’s AI-focused software services and enterprise infrastructure. Maintaining networks, troubleshooting systems, and providing technical support across wireless, cloud, and enterprise platforms.
Responsibilities:
- Ensure the availability and optimal performance of system and network services
- Diagnose and troubleshoot wireless network devices such as access points and switches
- Manage and monitor installed systems and infrastructure to maintain availability and reliability
- Analyze platform behavior and recommend system and infrastructure improvements
- Configure and troubleshoot routing, switching, TCP/IP, PPP, Ethernet, FTP, DHCP, OSPF, VLAN, VTP, BGP, EIGRP, ACL, VoIP, firewalls, LAN, and WAN
- Manage IP addresses and resolve tickets within established SLAs
- Manage and troubleshoot Active Directory, DHCP, and DNS
- Provide technical support for 4G/5G LTE and wireless technologies
- Develop and maintain technical documentation
- Create and oversee implementation of internal and external policies
- Lead and participate in technical sessions, coordinate multi-organizational projects, and manage technical implementation or troubleshooting discussions
Requirements:
- Good understanding of networks, including routing, switching, LAN/WAN, VLAN, BGP, security, and system performance management
- Experience with ServiceNow, Salesforce, Jira JSM, Microsoft Platform, Slack, and Nagios Monitoring tool
- Strong technical support and communication skills
- Basic knowledge of Networking, Servers, LAN, WAN, and Wireless Networks
- Freshers or 1–2 years of relevant experience
- Routing, Switching, Firewall, Networking, Security Monitoring, and Internet knowledge
- Commitment to 24×7 rotational shifts, including nights and weekends
- Education: BE/B.Tech, MCA, or a Master's degree
- Excellent English verbal and written communication skills
- Strong collaboration and teamwork skills
- CCNA, CCNP, or CCIE certification is an advantage
Benefits:
- Dynamic environment with strong customer and partner networks
- Culture of innovation, collaboration, and continuous learning
- Diverse and inclusive workplace
- Equal opportunity employer
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