Network Engineer I
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Job Description
Network Engineer I supporting Cisco networks, servers, and wireless infrastructure for Mission Produce’s global avocado and mango business. Maintaining connectivity across cloud, ERP, office, data center, and remote-site environments.
Responsibilities:
- Support Mission Produce’s global networks and server infrastructure for cloud environments, ERP systems, offices, data centers, and remote sites
- Perform routine administrative tasks including patching and hardware upgrades/replacements
- Monitor network services and respond to break/fix and support requests submitted through the ticketing system
- Collaborate with the IT Network Engineering Manager and global IT groups on additions, expansions, recommendations, new solutions, and improvements
- Work with vendor support and outside contractors to resolve open tickets
- Assemble, install, maintain, and troubleshoot hardware equipment and software for networks, servers, workstations, and peripherals
- Manage and maintain access-layer network devices across Mission’s global enterprise
- Plan, install, configure, and maintain local area network switches and wireless networks
- Perform scheduled maintenance, updates, and patching to address security concerns and vulnerabilities
- Manage routers, switches, wireless LAN controllers, and wireless access points
- Follow established standard operating procedures as part of a team
- Read, create, and edit technical procedures and drawings
- Assist the IT Network Engineering Manager with configuring, implementing, and maintaining network connectivity
Requirements:
- Associate degree or equivalent combination of work experience, education, and training
- 3–5 years of experience in network administration managing routers, switches, and wireless networks
- Hands-on experience installing, upgrading, and troubleshooting Cisco data and wireless networks
- Strong knowledge of Cisco IOS, including routers, switches, and wireless LAN controllers
- Strong knowledge configuring VLANs and understanding STP and RSTP
- Hands-on experience troubleshooting L1, L2, and L3
- Ability to configure network devices using the CLI
- Experience with IP networking design and operations under RFC 1918, including subnetting, VLSM, and CIDR notation
- Experience troubleshooting network issues
- Excellent oral and written communication skills
- Understanding of DNS, DHCP, LDAP, RADIUS, TACAC+, and AAA
- Ability to travel to remote sites in different geographical locations if needed
- On-call availability and ability to work outside normal business hours according to business needs
- Ability to work in manufacturing, food processing, and cold storage environments
- Ability to lift and rack IT equipment such as routers and switches in data centers and networking IDFs
- Ability to work Eastern Time hours, 8:00 AM to 5:00 PM ET
- Required to answer work authorization/sponsorship questions for legal employment in the United States
- Desirable certifications: CCNA, MCP, MCSA, MCSE, MCITP, MSCE, A+, Net+, Security+
- Bilingual Spanish is a plus
Benefits:
- Fully remote work arrangement
- On-call availability and work outside normal business hours according to business needs
- Opportunity to work on global network and server infrastructure projects
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