Network Engineer, Juniper
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Job Description
Network Engineer managing Juniper-based NOC operations for global managed network services. Troubleshooting, provisioning, monitoring, and escalating core network infrastructure during night shifts.
Responsibilities:
- Ensure maximum possible service availability and performance
- Provision customer network services on core equipment
- Provide support services for Engineering and other technical teams
- Manage and maintain monitoring systems
- Troubleshoot faults, isolate problems, implement corrective actions, or escalate to network engineering
- Liaise with third-party suppliers to troubleshoot problems, perform upgrades, resolve service impacts, manage network changes, and escalate as required
- Provision and configure core network devices and tools, including IP assignment, core network configuration, DNS setup, monitoring software, NNI ports and services, and MOPs for controlled network changes
- Build, install, and configure network equipment
- Perform and maintain hardware, serial number, security, and configuration audits
- Write custom monitoring plugins and configure bespoke graphing
- Maintain the NOC Wiki and technical documentation
- Develop knowledge and skills in network and system administration
- Serve as Tier 3 escalation point for core network datacenter services and infrastructure, access network, and AireSpring services
- Participate in a 24x7 call-out rotation if required
- Communicate and collaborate with technical support, service provisioning, sales, and Engineering teams
Requirements:
- 5+ years’ experience in Network Operation
- Strong troubleshooting knowledge of TCP/IP routing protocols including STP, VRRP, BGP, OSPF, EIGRP, and IPSec
- Strong knowledge of WAN technologies
- Hands-on experience with Cisco, Juniper, and Adtran routing, switching, and firewall network devices
- Experience with VOIP, VPNs, and security protocols
- Experience with SD-WAN deployment preferred
- JNCIA or CCNA certification required
- JNCIP or CCNP certification preferred
- Strong familiarity with Linux OS/networking
- Experience with centralized device monitoring and management tools
- Strong knowledge of network monitoring and troubleshooting
- Ability to juggle and multitask effectively
- Strong attention to detail and organizational skills
- Ability to analyze complex situations and use troubleshooting skills, systems, tools, and creative problem-solving under pressure
- Ability to work within a global team in a fast-paced, dynamic environment with limited supervision
- Reliable internet connection and suitable workspace
- Availability for night shift hours
Benefits:
- Fully remote work arrangement
- Remote position open to candidates based in LATAM
- Night shift schedule options: 10:00 PM to 7:00 AM PST, or 11:00 PM to 8:00 AM PST
- Opportunity to participate in a 24x7 call-out rotation
- On-the-job development of network and system administration knowledge and skills
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