KYC Specialist
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Job Description
KYC Specialist at Torrero performing customer identity verifications and conducting CDD and EDD checks. Collaborating with customer support and payments teams for KYC-related issues and ensuring regulatory compliance.
Responsibilities:
- Perform customer identity verifications and document reviews in accordance with regulatory requirements and internal procedures.
- Conduct CDD and EDD checks for new and existing customers, identifying potential risk factors such as politically exposed persons (PEPs) and adverse media.
- Monitor flagged accounts and suspicious activities, escalating concerns to the Compliance or AML team as necessary.
- Collaborate with customer support and payments teams to resolve KYC-related queries and document submission issues.
- Ensure timely and accurate handling of player verifications to meet operational SLAs and regulatory timeframes.
- Maintain up-to-date knowledge of regulatory changes, licensing requirements, and internal risk management protocols.
- Monitoring suspicious transactions related to AML.
- Assist in the preparation of reports for internal audits, external regulators, and AML officers.
- Contribute to ongoing improvements in KYC processes, tools, and workflows.
Requirements:
- Previous experience in a KYC or customer due diligence role, preferably within the iGaming, fintech, or financial services industries.
- Solid understanding of KYC/AML regulatory frameworks, especially within the EU, MGA, UKGC, or other iGaming jurisdictions.
- Strong attention to detail, with excellent organizational and documentation skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Must have excellent communication skills
- Should have strong teamwork skills
- Must have high attention to details and multi-tasking abilities
- You must be flexible to work in different shift schedules (day & evening & night) and on weekends
Benefits:
- Competitive salary
- Amicable work environment and supportive team members
- Full-time remote opportunity
- Real career opportunities and professional growth
- The great team across the world
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