Director, Fraud Detection
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Job Description
Director of Fraud Detection overseeing fraud detection strategy and operations for Risepoint. Partnering with technology, compliance, and university stakeholders to enhance fraud prevention and detection processes.
Responsibilities:
- Own and evolve Risepoint’s end-to-end fraud detection for the student lifecycle, ensuring strong prevention, detection, and mitigation practices that protect students, university partners, and the integrity of our programs.
- Serve as the central point of accountability for fraud risk across the organization.
- Establish and operationalize a unified fraud framework, including policies, controls, and response protocols, to drive consistency and scalability across teams and systems.
- Partner cross-functionally with technology, data, operations, compliance, and external vendors to define and implement scalable fraud detection capabilities and tools.
- Evaluate and guide the adoption of tools, platforms and data signals to strengthen fraud identification.
- Ensure appropriate data capture and visibility to support effective fraud monitoring and decisioning.
- Collaborate with operational teams to ensure consistent and effective fraud review and validation processes.
- Align fraud controls with business workflows to minimize friction while maintaining integrity.
- Continuously assess and improve processes to ensure efficiency and effectiveness across the student lifecycle.
- Define and operationalize fraud metrics, KPIs and reporting frameworks across the organization.
- Provide clear actionable insights into fraud trends, risks and performance at multiple organizational levels.
- Enable data-driven decision-making through structured visibility into fraud across the funnel.
- Stay ahead of emerging fraud trends, technologies and regulatory development. Translate external insights into actionable planning and continuous enhancements.
- Partner with university stakeholders to align on fraud prevention and remediation approaches.
- Serve as trusted advisor on fraud-related risks and mitigation strategies.
- Define scalable practices and shared standards that can be used across partners.
- Collaborate with legal and compliance teams to ensure fraud practices align with regulatory requirements.
- Establish governance frameworks for consistent and appropriate handling of fraud cases.
Requirements:
- 8–12+ years of experience in fraud detection, risk management, or trust & safety, with a proven track record of building and scaling fraud programs in education, edtech, financial services, or other regulated industries (education strongly preferred)
- Strong experience translating complex fraud risks into scalable, technology-enabled solutions, including familiarity with fraud detection tools, data signals, analytics, and performance measurement frameworks
- Demonstrated ability to partner effectively with technology, operations, compliance, and external stakeholders (including clients or partners), with excellent communication skills and the ability to drive alignment and outcomes across a matrixed organization.
Benefits:
- Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
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