Lead, Compliance Quality Assurance
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Job Description
Lead compliance quality assurance for Moniepoint, Africa’s all-in-one financial platform. Supervise assessors, review AML and fraud controls, and drive regulatory accuracy across Nigerian operations.
Responsibilities:
- Supervise, train, and manage QA Assessors, ensuring consistent grading and execution through regular file calibration exercises
- Lead the secondary review process across the Six Pillars, including AML/Transaction Monitoring, Regulatory Control/LEA, and Forensic Fraud
- Identify vulnerabilities in accuracy, speed, and regulatory compliance
- Maintain a centralized Compliance Defect Log
- Translate QA findings into actionable weekly feedback for operational Team Leads
- Perform deep-dive analyses on compliance misses to distinguish system threshold errors from investigator oversight
- Recommend necessary process adjustments
- Assist in coordinating internal and external audits
- Provide evidence of QA testing integrity and ensure high-quality, audit-ready data
- Ensure KYC/Due Diligence, AML, LEA, Transaction Monitoring, and Fraud divisions meet SLAs and regulatory policy standards
Requirements:
- 2–4 years of progressive experience in Compliance QA, Financial Crime Investigation, or EDD/CDD within a FinTech or commercial bank
- At least 2 years of experience in a supervisory or team lead capacity
- Bachelor’s degree in Law, Finance, Business Administration, or a related field
- Advanced proficiency in compliance tools and data analysis using SQL and Excel
- Comprehensive understanding of Nigerian regulatory frameworks (AML/CFT)
- Knowledge of instant payment fraud and card/POS fraud typologies
- Knowledge of legal protocols for handling Law Enforcement Agency (LEA), CDD, EDD, and customer screening
- Professional certification such as DCP, CAMS, CFE, or ICA International Diploma is an added advantage
Benefits:
- Competitive compensation, benefits, and career growth opportunities
- Fully remote work culture
- Support for professional development
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