Lead DSO Dental Billing Success Consultant
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Job Description
Lead eAssist’s dental revenue-cycle consulting for DSO and multi-site practice clients. Oversee billing workflows, financial performance, quality audits, client communication, and team escalation support.
Responsibilities:
- Lead daily revenue-cycle workflow and priorities for assigned DSO and multi-site dental accounts
- Monitor claims, posting, denials, rejections, A/R aging, EFTs, underpayments, and collections
- Review KPIs, identify financial risks and trends, and partner with leadership on corrective action
- Conduct quality audits and ensure billing, posting, reconciliation, and reporting remain accurate and current
- Lead client calls and provide updates on performance, priorities, and action plans
- Coach and support team members while serving as the first point of escalation
- Ensure weekly and month-end deliverables, reporting, reconciliation, and invoicing are completed accurately and on time
- Maintain HIPAA/PHI compliance and accurate documentation
Requirements:
- Dental billing experience required
- 2+ years of dental billing experience, including claims, insurance billing, A/R, posting, denials, and revenue-cycle workflows
- Strong leadership, problem-solving, organization, and client communication skills
- Ability to analyze account performance and proactively identify financial risks
- Experience with DSO or multi-site dental practices preferred
- Comfortable learning multiple Practice Management Software systems
- Denti-Cal experience is a plus
- Full daytime availability
- Ability to meet eAssist IT requirements
- Must reside within the United States
- Cannot reside in Arizona, California, Massachusetts, Washington, or Washington D.C.
- Experience with insurance payments, adjustments, and write-offs
- Experience sending electronic claims with attachments
- Experience working insurance aging reports, 30/60/90+
- Competence with dental office management software
- Comfortable using a webcam during interviews and virtual meetings
- Ability to answer dental insurance billing and coordination-of-benefits questions
Benefits:
- Potential monthly bonus
- 100% remote work
- Little to no travel
- Daytime Monday–Friday schedule
- Video meetings/virtual meeting participation
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