Intake Consultant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote Intake Consultant Representative handling screenings, inquiries, records, and admissions coordination. Supporting Homewood Health’s evidence-based mental health and addiction treatment services.
Responsibilities:
- Respond to phone calls, email and web requests for client inquiries relating to Homewood’s treatment facilities or clinics
- Provide information about programs and services available at Homewood Health Center and across the Homewood Continuum
- Conduct telephone screenings to assess interest in proceeding with the admission process
- Ensure patients have a funding source enabling access to inpatient services
- Create and maintain electronic client records and demographic information using PASport and Salesforce
- Organize client appointments with HHC Intake Specialists in a shared calendar
- Share leads with the Treatment Consultant Team
- Collaborate with colleagues to deliver seamless services and programs to patients and clients
Requirements:
- Bachelor’s degree in Psychology, Social Work, Humanities, Counselling or related field
- Two to five years of experience in a social service environment with direct client contact
- Clinical understanding of Mental Health and Addiction
- Exceptional customer service delivery and accountability
- Ability to work independently and contribute actively to team objectives
- Strong sense of initiative and comfort with change, new ideas and methods
- Excellent verbal and written communication skills
- Strong detail orientation, organizational and time management skills
- Proficiency with Microsoft Word, Excel and PowerPoint
Benefits:
- Full-time schedule, Sunday to Thursday, 10am to 6pm
- Equal opportunity employment
- Employment accessibility, diversity, equity and inclusion commitment
- Supportive colleagues and collaborative team environment
- Continuous learning culture
Similar Jobs
Gynaecology Consultant
Gynaecology Consultant providing virtual specialist care through Medefer’s technology-enabled healthcare platform. Reviewing referrals, guiding GPs, managing investigations and creating patient care plans remotely.
Litigation Consultant
Litigation consultant coordinating employment and personal injury matters for Auberge Collection’s global luxury hospitality properties. Managing counsel, insurers, deadlines, invoices, and settlement communications.
Anaesthetic Consultant, Pain
Consultant anaesthetist assessing chronic pain patients and prescribing cannabis-based medicines at Montu UK’s digital health clinic. Fully remote role with funded specialist training.
Senior Consultant, Coupa
Consultor Coupa Sênior implementando a plataforma de procurement Coupa no Brasil. Adaptando a solução aos processos corporativos e às exigências fiscais brasileiras.
Utilization Management Nurse Consultant
CVS Health nurse consultant assessing Medicare coverage and utilization management decisions. Coordinating clinical reviews, provider communication, and member care referrals remotely.
Senior Professional Services Consultant – IBM iSeries
Senior IBM i consultant delivering IBM Power infrastructure, backup, and PowerVS migrations for Logicalis clients. Leading designs, implementations, documentation, and client knowledge transfer.
Benefits and Planning Consultant
Benefits and Planning Consultant at Fidelity, supporting executives with personalized financial planning and benefits education. Building client relationships, ensuring compliance, and identifying growth opportunities.
Consultant – Appdev
Application Development Consultant designing and implementing Red Hat OpenShift and middleware solutions. Advising South Korean customers on cloud, DevOps, CI/CD, and AI application delivery.
Oracle EBS Technical Consultant
Oracle EBS Technical Consultant implementing and supporting enterprise platforms for a U.S. technology consulting and software development company. Developing integrations, workflows, reports, and maintainable business solutions.
Oracle HCM Cloud Consultant
Oracle HCM Cloud Consultant implementing and supporting enterprise HR platforms at a technology consulting and software development company. Configuring integrations, reporting, security, and testing.
Veterinary Consultant
Veterinary Consultant providing phone consultations and diagnostic support for IDEXX veterinary customers. Interpreting laboratory and point-of-care results to guide diagnosis and case management.
Oracle L2 SCM Consultant
Consultor Oracle Fusion SCM L2 brindando soporte AMS y resolviendo incidencias de cadena de suministro para Capgemini México. Mejorando e integrando soluciones Oracle Fusion Cloud.
S4/HANA Consultant, Logistics
S4/HANA Logistics Consultant designing and implementing SAP solutions for Talan, an international technology and business transformation consultancy. Optimizing logistics processes across global client projects.
Senior Consultant – Platform
Senior Platform Consultant advising Red Hat customers in South Korea on Linux, automation, virtualization, and cloud infrastructure. Designing and deploying open source solutions while shaping technology roadmaps and sales opportunities.
Application Consultant
Application Consultant delivering InfoLease and Solifi equipment-finance implementations for Liventus, a Chicago-based technology and professional services firm. Owning configuration, migration, testing, and UAT workstreams.
Utilization Management Nurse Consultant – Behavioral Health
Behavioral health nurse consultant reviewing inpatient and outpatient care for Aetna/CVS Health. Applying clinical criteria, authorizing services, and coordinating provider escalations remotely.
Idira Secrets SME – Domain Consultant
Remote Idira Secrets SME advising customers on machine identity and AI secrets management. Demonstrating Palo Alto Networks’ cybersecurity solutions across DevOps and cloud environments.
Inside Domain Consultant
Remote Inside Domain Consultant supporting Palo Alto Networks’ identity-security business. Driving technical presales, product demonstrations, RFIs/RFPs, and customer proof-of-concepts for commercial accounts.
Principal Consultant – SOC Transformation, XSIAM Deployment
Principal Consultant leading XSIAM deployments and enterprise SOC transformations at Palo Alto Networks. Modernizing detection, response, and automation for strategic cybersecurity customers.
Utilization Management Nurse Consultant – Behavioral Health
Utilization Management Nurse reviewing behavioral health inpatient and outpatient services for CVS Health’s medical management organization. Applying clinical criteria, authorizing care, and escalating cases.