Lead Field Service Drives Engineer
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Job Description
Lead Field Service Engineer responsible for installation and commissioning of drive systems for GE Vernova. Providing technical support, troubleshooting, and customer training during ship construction and marine projects.
Responsibilities:
- Perform installation and commissioning on drive systems at customer site locations during ship construction
- Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions
- Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
- Identify sales opportunities for service agreements, spare parts, training, and upgrades
- Provide on call support in response to customer calls for service
- Assist in the growth and direction of the North American business
- Provide support to engineering teams working on customer upgrade projects
- Complete timely service reports and other administrative requirements
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore
- Extended hours / overtime maybe required during peak periods and emergency circumstances
- Domestic or overseas travel to customer sites for extended periods of time
Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university
- OR Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience
- OR School diploma or GED equivalency with a minimum of 8 years of related industry experience
- Ability and willingness to travel 85% of the time on short notice
Benefits:
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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