Lead Product Manager, Consumer Cards
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Job Description
Lead Product Manager exploring new open banking-powered consumer card initiatives for Trustly. Owning the product strategy and team delivery in the fintech space.
Responsibilities:
- Lead a cross-functional team to develop a new consumer payment option, from strategy to execution, including product planning, roadmap development, and GTM strategy.
- Apply a deep understanding of consumer psychology and behavioral science to understand customer needs and inform product decisions.
- Define the product economics, balancing customer value with business objectives, and aligning the cost structure across rails and bank integrations.
- Create key product metrics, monitor performance over time and promote hypothesis-driven experiments to prove causality of any impact claimed.
- Work with designers to create exceptional mobile-first user experiences.
- Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed whilst maintaining high quality and security standards.
- Collaborate with key functional stakeholders, including marketing, operations, risk and compliance to bring the product smoothly from concept to launch.
- Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition.
- Use known product frameworks to justify prioritization of key problem statements.
- Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data.
- Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture.
Requirements:
- 6+ years of product management experience working with consumer payment infrastructure providers, including wallet partners, bank partners, BaaS platforms, Apple Pay, Android Pay, issuer processors and non-card networks.
- Deep understanding of the card issuance ecosystem, including working with issuer processors, sponsor banks, and card networks.
- Experience navigating and optimizing card product economics (interchange, authorization flows, funding models).
- A proven track record of building 0-1 financial products, ideally combining traditional card solutions with alternative payment methods.
- Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards.
- A firm understanding of the capabilities available to product developers on the top mobile & web platforms especially concerning wallets, identity and payments.
- Demonstrated experience in driving innovative thinking and problem-solving within a competitive and regulated space.
- Comfortable with ambiguity and able to navigate complex business problems with a strategic mindset.
- Experience working with product discovery frameworks (e.g. JTBD)
Benefits:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
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