Lead Quality Specialist
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Job Description
Lead Quality Specialist owning quality systems for Aechelon Technology, a Shield AI company producing 3D simulation content. Driving audits, supplier quality, CAPA, and customer compliance.
Responsibilities:
- Own and continuously improve the Quality Management System for Aechelon Technology’s simulation products, programs, and services within Shield AI
- Drive quality from development through delivery and support across Engineering, Program Management, Operations, Contracts, and Procurement
- Serve as the primary quality liaison for customers, suppliers, and subcontractors
- Ensure customer quality commitments flow down to suppliers and subcontractors and are met throughout execution
- Maintain QMS policies, procedures, records, and objective evidence
- Plan and conduct risk-based internal, program, supplier, and subcontractor audits
- Support customer and third-party assessments, including audits required to maintain ISO 9001:2015 certification
- Establish quality objectives and KPIs and report quality performance, trends, risks, and recommended actions to leadership
- Identify systemic issues, prioritize process improvements, and verify effectiveness
- Coordinate responses to customer quality inquiries, Corrective Action Requests, nonconformances, and quality concerns
- Ensure quality documentation, certifications, inspection records, test results, and other deliverables are complete and provided to customers
- Incorporate customer quality commitments into program execution and verify completion before acceptance and delivery
- Incorporate customer requirements into subcontracts, purchase orders, statements of work, and supplier quality clauses
- Define supplier expectations for processes, documentation, inspection, testing, configuration control, traceability, reporting, and acceptance
- Assess supplier capability, technical competency, quality performance, and risk; establish scorecards and monitor performance
- Conduct audits, source inspections, and surveillance; review inspection, test, acceptance, and quality records
- Require and verify root-cause analysis, corrective action, closure, and effectiveness for nonconformances
- Establish and administer nonconformance management processes
- Lead Corrective and Preventive Action activities and track actions to closure
- Analyze quality data for systemic trends and recurring failure modes
- Coordinate quality execution across functional teams and establish deliverables, milestones, and dependencies
- Track quality commitments and escalate missed milestones, unresolved issues, and resource constraints
- Provide training and guidance on quality processes, customer requirements, subcontractor quality expectations, and continuous improvement
- Escalate significant quality risks affecting contractual commitments, customer satisfaction, safety, schedule, or product performance
Requirements:
- Bachelor’s degree in engineering, quality management, business administration, or a related field, or an equivalent combination of education and relevant professional experience
- Experience supporting simulation, aerospace, defense, or other complex hardware/software products
- Experience serving as a primary quality contact for customers
- Experience supporting external certification audits
- ISO 9001 lead auditor training or certification, ASQ Certified Quality Engineer, ASQ Certified Quality Auditor, or a related quality credential
- Quality Management System knowledge
- Knowledge of software, hardware, simulation, and systems integration quality processes
- Knowledge of contractual, regulatory, cybersecurity, export-control, configuration-management, and documentation requirements
- No direct people-management responsibilities; individual-contributor role
Benefits:
- Competitive base salary
- Company performance-based profit sharing
- 401k
- 100% employer paid health benefits: medical, dental, vision, life, short-term disability, long-term disability, and life insurance plans
- No relocation reimbursement provided
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