Quality Specialist
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Job Description
Pre-College Quality Specialist auditing and improving FSC's student programs. Ensuring TRIO compliance, accurate reporting, staff training, and positive outcomes across Wisconsin.
Responsibilities:
- Monitor program quality and compliance by conducting file audits, reviewing program requirements, identifying areas for improvement, and developing action plans in collaboration with the Pre-College Coordinator and staff
- Manage program data and reporting by overseeing tracking systems, reviewing monthly data, coordinating required reports, supporting annual performance reporting, and ensuring information is accurate and timely
- Support staff and program improvement through technical training, development of program materials and procedures, financial aid support, ongoing evaluation of service delivery, and collaboration with internal and external partners
- Help ensure FSC's Pre-College programs meet organizational standards and U.S. Department of Education requirements
- Serve as a key resource to Pre-College staff and leadership to promote consistent, high-quality services and positive outcomes for students
Requirements:
- Bachelor's degree and three or more years of related work experience, including experience with TRIO federal regulations, grant compliance, Blumen database, and Upward Bound annual performance reports, or an equivalent combination of education and experience
- Knowledge of TRIO federal regulations, grant compliance requirements, and Upward Bound performance reporting
- Strong analytical, organizational, written communication, and interpersonal skills
- Ability to manage multiple priorities, projects, deadlines, data systems, reporting requirements, and quality assurance activities with accuracy and attention to detail
- Ability to communicate complex program requirements and compliance information clearly and build effective relationships with staff, leadership, vendors, educational partners, and community partners
- Proficiency with Microsoft Office 365, Blumen, Google Workspace, database systems, digital forms, and virtual meeting platforms
- Valid driver's license, acceptable driving record, and a working vehicle as required by FSC's insurance carrier
Benefits:
- 13 paid holidays, including Juneteenth & Indigenous Peoples' Day
- Generous paid time off beginning at four weeks annually
- HMO & Dental
- 100% company-paid Vision, Life, and Disability Insurance
- Matching 401(k) plan
- A professional environment with a strong culture of support and respect
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