Legal Operations Manager
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Job Description
Legal Operations Manager supporting the Office of the General Counsel with budgeting, operational workflows, and compliance initiatives. Improving efficiency and delivering strategic value to the organization.
Responsibilities:
- Support annual legal budgeting and forecasting processes
- Administer department-wide budget surveys and consolidate inputs
- Maintain budget tracking tools and reporting for Finance (A&F)
- Track and maintain attorney bar licenses and in-house counsel memberships
- Administer legal intake and workflow systems, including contract system requests (LEAH)
- Monitor request lifecycle, troubleshoot issues, and ensure timely follow-up
- Manage user access, onboarding/offboarding, and license utilization reporting
- Develop and maintain SOPs, job aids, and process documentation
- Develop and maintain Legal Operations Maturity Model and Value Proposition
- Assist with preparing board-level materials, dashboards, and legal metrics reporting
- Analyze system and operational data to support decision-making and demonstrate value
- Manage project plans in Smartsheet for legal and compliance initiatives
- Oversee entity management using company vendor(s) in coordination with attorneys
- Assist executive assistant with coordinating quarterly team meetings
- Support cross-functional projects (e.g., Compliance Week, policy review initiatives)
- Coordinate vendor relationships (e.g., legal research tools, training platforms, outside counsel, conferences, memberships, etc.)
- Provide backup executive assistant support to legal leadership as needed
Requirements:
- Legal Studies, Paralegal Studies, Business Administration, or related field
- Bachelor's degree and Paralegal Certificate preferred
- Minimum of five (5) years of experience in a legal, compliance, legal operations, or related field
- Familiarity with platforms such as CPAI, LEAH, or similar contract lifecycle management (CLM) preferred
- Experience in project management preferred
- Proficiency in MS Office required
- Experience with tools such as Asana, Smartsheet, Microsoft Teams, SharePoint, and generative AI (MS Copilot) are preferred
- Strong communication, organizational and project management skills
- Excellent written and verbal communication skills
- High attention to detail and ability to manage sensitive/confidential information
Benefits:
- annual Corporate Incentive Plan (CIP) of up to 9% of annual salary
- group healthcare plans offering medical, dental, and vision
- insurance plans for short term disability, long term disability, and basic life
- 401k plan
- Flexible Time Off
- 10 paid holidays throughout the calendar year
- paid time off for qualifying medical leave
- up to 12 weeks of combined paid parental and bonding leave
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