Linux Server Manager
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Job Description
Server Manager responsible for service delivery optimization in cloud environments for Tech Mahindra clients. Requires strong Linux, cloud proficiency, and incident management experience.
Responsibilities:
- Act as a trusted advisor, responsible for safeguarding and optimizing end-to-end service delivery for strategic customers
- Actively participate in the resolution of critical incidents
- Execute complex service and change requests, managing extended downtime windows and long-running incidents
- Identify and lead proactive initiatives to improve system operation, stability, and standardization for customer environments
- Provide expert-level technical support in Linux and infrastructure
- Optimize Standard Operating Procedures (SOPs) through automation
- Coordinate work across multiple internal and external cloud service units
Requirements:
- Minimum of 8 to 10 years of experience in IT infrastructure and server operations
- Solid hands-on experience administering SUSE, Red Hat, or Ubuntu systems
- 2 to 3 years of experience with High Availability (HA) configurations
- Practical experience with at least one major public cloud provider: AWS, Azure, or GCP
- Advanced ability to diagnose network issues in Linux and cloud environments, including TCP/IP, DNS, LDAP, NAT, firewalls, and connectivity analysis
- Experience with scripting languages (Shell, Python, Go, etc.) and server automation tools such as Ansible or CHEF
- Bachelor's degree in Computer Science, Engineering, IT Management, or related fields
- Fluent English is mandatory
Benefits:
- Health insurance
- Flexible work arrangements
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