Manager, Patient Revenue
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Job Description
Patient Revenue Manager overseeing centralized revenue cycle operations at Duke Health. Directing budgets, performance, policies, and staff across scheduling, registration, coding, and billing.
Responsibilities:
- Provide direction for the division
- Promote and emulate a patient-centric and customer service focus within the division
- Develop the division operating budget and goals
- Manage the division's financial, service, and productivity performance
- Monitor, analyze, and manage reports and related documents
- Ensure integration with other departmental areas
- Develop operational policies, procedures, standards, and expectations
- Provide opportunities to meet or exceed balanced scorecard objectives
- Conduct performance reviews of direct reports
- Develop and mentor direct reports and staff
- Participate in community and agency events
- Perform other related duties incidental to the work described herein
Requirements:
- A bachelor's degree is required
- 5 years of experience in business or other applicable experience
- A master's degree in a related field, such as business or health administration, may be substituted for experience on a 1:1 basis
- Certifications in patient access or patient accounting preferred
Benefits:
- Equal Opportunity Employer committed to providing employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status
- Community built on collaboration, innovation, creativity, and belonging
- Reasonable accommodation provisions for essential physical or mental job functions
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