Medical Front Office Coordinator – AI Model Training
Posted 1ds ago
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Job Description
Medical Front Office Coordinator reviewing AI interactions for a healthcare client. Temporarily evaluating workflows and patient experiences in AI-driven communications.
Responsibilities:
- Review AI-handled patient phone calls and interactions
- Evaluate workflow accuracy and patient communication quality
- Assess common front office scenarios including:
- Appointment scheduling and rescheduling
- Medication refill requests
- Payment collection and billing inquiries
- Insurance-related questions
- Patient intake and registration workflows
- Identify workflow gaps and opportunities for improvement
- Provide structured feedback to the project team
Requirements:
- Minimum 2 years of healthcare front office experience
- Experience in one or more of the following specialties:
- Dental
- Optometry
- Pain Management
- Dermatology
- Strong understanding of patient scheduling and front office operations
- Excellent communication and organizational skills
- Comfortable reviewing recorded calls and documenting feedback
Benefits:
- Location: Remote (United States Only)
- Commitment: 4 Weeks (around 10h per week)
- Contract Type: Temporary Independent Contractor (1099)
- Compensation: Competitive hourly compensation based on experience

















