Mid-level Java Developer – Support
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Job Description
Software Developer handling support and issue resolution for insurance systems in Brazil. Collaborating with a qualified team to ensure efficient operations and ongoing system stability.
Responsibilities:
- Work in the support team, responsible for analyzing, investigating, and resolving tickets related to client systems.
- Purpose of the role:
- Perform analysis of processes and source code to identify the root cause of issues, ensuring efficient and accurate resolution of requests.
- Main responsibilities:
- Handling and managing a high volume of daily tickets, performing analysis, prioritization, and handling of requests according to the established SLA;
- Analyzing, prioritizing, and addressing requests according to SLA and level of criticality;
- Investigating and identifying code defects;
- Fixing bugs and implementing adjustments in applications;
- Corrective and evolutionary maintenance of systems;
- Supporting incident resolution to ensure system stability and continuity;
- Analyzing processes and business rules to ensure greater efficiency in problem resolution.
Requirements:
- Experience on projects or strong knowledge of the following tools and development practices:
- Java 8.
- Spring Boot.
- Familiarity with APIs.
- SQL
- Basic backend programming knowledge.
- You stand out if you know:
- GIT.
- Web APIs.
- DDD.
- AWS.
- React.
Benefits:
- Flexible working hours
- Program to subsidize and encourage courses and certifications
- Discounts with partner universities
- Health insurance
- Dental plan
- Life insurance
- Profit-sharing (PLR)
- Day Off
- Pet leave
- Home office allowance
- TotalPass
- Zenklub
- Guapeco
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