Monitoring and Observability Analyst, Level 1
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Analista de Monitoramento e Observabilidade para integrar o time de tecnologia de uma grande empresa do setor de varejo nacional. Responsável por monitoramento, gestão de alertas e melhoria contínua.
Responsibilities:
- Active Monitoring: Monitor environments using observability tools such as Zabbix, Grafana, Dynatrace, Datadog or New Relic
- Alert Management: Identify and respond to alerts promptly, ensuring incidents are routed correctly
- Technical Analysis: Perform basic troubleshooting on Windows and Linux servers (remote access, logs, services, performance)
- IT Governance: Record, categorize and track technical tickets in ITSM tools (e.g., Jira, GLPI, ServiceNow)
- Incident Management Support: Assist the team with crisis management by joining incident bridges, conducting follow-ups and providing status updates
- Continuous Improvement: Update technical documentation and contribute to improvements in operational procedures.
Requirements:
- Observability: Hands-on experience with at least one tool from the ecosystem (Zabbix, Grafana, Dynatrace, Datadog or New Relic)
- Operating Systems: Troubleshooting knowledge in Windows and Linux (services, logs, connectivity, performance)
- Processes: Experience with ITSM tools for creating and tracking tickets
- Soft Skills: Strong communication, a sense of urgency and a highly collaborative attitude
- Nice to Have: Previous experience supporting or monitoring critical environments (24x7 operations, e-commerce or large retail operations); basic automation and scripting knowledge (batch, PowerShell or shell scripting); familiarity with incident management and escalation flows; certifications such as ITIL Foundation.
Benefits:
- Work Format: 100% Remote
- Support: Technical mentoring and close management provided by GrooveTech’s backoffice team
- Well-being and Health: Access to Wellhub (Basic Plan)
- Security: Corporate life insurance
Similar Jobs
Mid-level Tax Analyst
Fiscal Analyst managing diverse client accounts remotely for ALLBATROZ. Ensuring compliance and excellent client communication in tax matters.
Senior Accounting Analyst
Senior Accounting Analyst ensuring compliance with accounting norms at Libbs Farmacêutica, enhancing financial decision-making and reporting processes. Involvement in diverse financial operations and audits.
Senior Analyst, Compensation
Senior Analyst, Compensation responsible for advisor support and compensation initiatives at LPL Financial. Collaborating with internal teams to deliver high-quality experiences for financial advisors and clients.
PQR and Litigation Analyst
PQRs and Litigation Analyst at Addi ensuring compliance and timely responses to legal requests. Collaborating with legal and operational teams to enhance internal processes and efficiency.
Analista de Caracterización de Aplicaciones
Analista de Caracterización de Aplicaciones en Stefanini. Documentar aplicaciones y coordinar con equipos para levantar información crítica.
Senior Analyst
Senior Analyst supporting US Government customers in due diligence and supply chain risk management. Requires Ukrainian proficiency and experience in compliance and risk assessment.
Flow Cytometry Analyst
Flow Cytometry Analyst at Labcorp performing analyses of leukemia and lymphoma specimens. Requires Bachelor's degree and clinical lab testing experience with a focus on flow cytometry.
Senior Windows Analyst
Analista Windows Sr focusing on Microsoft infrastructure management and support in Barueri. Ensuring optimal operations for a range of Microsoft and VMware products.
Deal Desk Analyst
Deal Desk Analyst supporting critical power solutions at Anord Mardix. Collaborating with sales and pricing teams to streamline deal structures and approvals.
Senior Benefit Configuration Analyst – QNXT
Senior Benefit Configuration Analyst responsible for QNXT configurations and claims compliance. Analyze and validate benefit plans while collaborating with cross-functional teams and mentoring juniors.
Junior Product Analyst, Payments
Junior Product Analyst at Bemobi, focusing on payment systems including cards, slips, and PIX. Collaborating with teams to enhance product value and user experience.
Provider Compensation Analyst
Physician Compensation Analyst at Providence analyzing physician performance and determining compensation. Working with data to produce reports and respond to physician inquiries.
IT Analyst
Zendesk IT Analyst managing and evolving the Zendesk platform for multiple Allegion brands. Collaborating with cross-functional teams to ensure exceptional customer service through efficient platform management.
Senior Analyst, Law Firm Analytics
Sr. Analyst focusing on law firm analytics and operational decision-making. Collaborating with leadership to enhance business intelligence through data-driven recommendations.
Functional Analyst
Functional Analyst connecting business needs with technology solutions for Toolbox, ensuring functional clarity and alignment across product squads.
Stress Analyst – Ground Systems, Umbilical Hardware
Stress Analyst supporting structural analysis and validation of ground systems at SST Direct Hire. Collaborating with design teams on engineering development and design validation efforts.
Stress Analyst – Ground Systems, Umbilical Hardware
Stress Analyst supporting analysis and validation of ground systems and umbilical hardware. Collaborating with engineering teams on aerospace projects in a dynamic environment.
Stress Analyst – Ground Systems, Umbilical Hardware
Stress Analyst supporting analysis and validation for ground systems and umbilical hardware in aerospace settings. Involves structural analysis and FEA methodologies.
EPIC Applications Analyst Associate – Radiant
EPIC Applications Analyst Associate at Advocate Health develops and modifies workflows for Epic applications. Collaborates with users and teams to enhance operations and training.
Government Contract – Telework FOIA Analyst, Records Management, FOIA, Section 508
FOIA Analyst providing analytical and administrative support for Federal information governance and compliance programs. Collaborating with Government personnel on FOIA, records management, and accessibility requirements.