Network Administrator
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Job Description
Mid-Level Network Administrator maintaining day-to-day enterprise network operations for Ferguson. Triage and resolve network incidents, and support scheduled network changes in a remote setup.
Responsibilities:
- Triage, troubleshoot, and resolve network break/fix incidents
- Implement approved, low-risk network configuration changes
- Support and administer Aruba and Cisco routing
- Monitor network health and performance using SNMP and enterprise monitoring tools
- Perform packet captures and traffic analysis using Wireshark
- Support routing and overlay/underlay operations
- Validate Layer 2 and Layer 3 forwarding
- Coordinate with carriers and service providers
- Manage incident, request, and change tickets within ITSM workflows
- Document remediation steps and contribute to technical resolution notes
- Participate in site surveys and engineering design discussions
- Work independently with limited supervision
Requirements:
- Bachelor’s degree or equivalent combination of education and experience
- Five to seven years of relevant experience supporting enterprise network operations, including large-scale deployments
- Good understanding of Layer 2 and Layer 3 networking concepts
- Solid routing fundamentals with hands-on experience supporting OSPF and BGP
- Experience supporting SD-WAN environments
- Proficiency with network monitoring and observability tools
- Solid understanding of packet analysis and traffic validation
- Experience deploying, upgrading, and supporting switching infrastructure
- Hands-on wireless administration and troubleshooting experience
- Familiarity with network management platforms
- Experience owning incidents and service requests within an ITSM platform
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
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