Senior Project Engineer, M 365, Network and Backup
Posted 18hrs ago
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Job Description
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Responsibilities:
- Support managed Veeam backup services across MSP client environments
- Monitor, investigate, and resolve backup and restore issues
- Support restore verification, backup reliability, issue remediation, and emergency recovery activities
- Communicate confidently with MSP engineers and technical stakeholders
- Maintain accurate technical records, escalation notes, and client-facing information
- Deliver technical projects covering Microsoft 365, infrastructure, compliance, and client environment improvements
- Support Essential Eight maturity uplift initiatives and apply practical cybersecurity and compliance knowledge
- Plan and implement technical changes with appropriate consideration of scope, risk, rollback options, and client impact
- Troubleshoot complex Microsoft 365, endpoint, infrastructure, backup, and hypervisor issues
- Support Windows and macOS environments, including endpoint administration and troubleshooting
- Identify recurring technical issues and develop scalable solutions
- Engage professionally with MSP clients, technical contacts, and internal stakeholders
Requirements:
- Senior-level experience within an MSP, IT service provider, backup, infrastructure, or project engineering environment
- Strong Veeam experience, with the ability to confidently support and discuss backup solutions with technical stakeholders
- Strong Microsoft 365 administration experience across security, compliance, identity, and client environment uplift
- Experience with Essential Eight uplift projects or similar cybersecurity and compliance frameworks
- Strong understanding of hypervisors, infrastructure, endpoints, backup, and disaster recovery
- Proven ability to independently own technical work and manage priorities within a small technical team
- Strong troubleshooting skills with a disciplined approach to risk, rollback planning, and client impact
- Police clearance or willingness to complete background checks where required
Benefits:
- Get paid in Australian Dollars
- Medical insurance from day one for you + spouse (or parents if unmarried)
- Generous OPD coverage from doctor visits to all your medical needs
- Home office setup allowance to build your ideal workspace
- Internet allowance to keep you connected
- Gym & wellness allowance to stay fit and balanced
- Work hard, play hard – regular team events & engagement activities
- Diji Assist – Mental health & counseling support when you need it
- We invest in you – reimbursement for industry certifications
- Open-door culture – your ideas and feedback always matter
- Flexible work – home or office, wherever you do your best work
- Rewards & recognition that actually recognize you
- Great christmas & financial year-end parties to unwind with your loved ones


















