Network Analyst – Wi-Fi Focus
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Job Description
Analista de Redes Wi-Fi sustentando e modernizando ambientes wireless corporativos do Sicredi, instituição financeira cooperativa brasileira. Administrando conectividade, segurança, monitoramento, troubleshooting e projetos de infraestrutura sem fio.
Responsibilities:
- Administer, monitor, and support corporate Wi‑Fi environments
- Troubleshoot incidents related to connectivity, performance, roaming, authentication, and wireless coverage
- Operate and maintain Cisco Catalyst Wireless, Cisco Meraki, Huawei, and Aruba solutions
- Support deployment, expansion, and modernization activities for wireless environments
- Perform coverage, capacity, interference, and user experience analyses
- Monitor KPIs for performance, availability, and quality of wireless connectivity services
- Support software and firmware update processes and technology standardization for wireless environments
- Participate in projects to evolve the wireless network infrastructure
- Create and maintain technical documentation, operational procedures, and knowledge bases
- Interact with vendors, manufacturers, and TACs to handle and follow up on complex incidents and improvements
- Support infrastructure, security, operations, and architecture teams in resolving wireless connectivity issues
- Participate in root cause analyses (RCA) and drive continuous improvement actions
- Support environments using 802.1X authentication, WPA2/WPA3 Enterprise, and integration with NAC solutions
- Work closely with Security, Audit, and Risk teams
Requirements:
- Bachelor's degree completed or in progress in Computer Networks, Computer Science, Information Systems, Computer Engineering, or related fields
- Experience administering and supporting corporate Wi‑Fi environments
- Knowledge of IEEE 802.11 technologies (Wi‑Fi 5, Wi‑Fi 6, Wi‑Fi 6E, and Wi‑Fi 7)
- Proven experience with at least one enterprise wireless platform: Cisco Catalyst, Cisco Meraki, Huawei, or Aruba; multivendor experience is desirable
- Knowledge of wireless management and monitoring platforms
- Familiarity with wireless controllers, cloud-managed platforms, and centralized management solutions such as Cisco Catalyst Center, Meraki Dashboard, Huawei iMaster NCE-Campus, and Aruba Central
- Experience troubleshooting LAN and wireless environments
- Knowledge of switching and TCP/IP networking fundamentals
- Experience with network protocol capture and analysis tools
- Experience analyzing logs, events, and connectivity diagnostics
- Plus points: Cisco Catalyst Center; Cisco Meraki Dashboard; Cisco ISE or other NAC solutions; Ekahau, Hamina, AirMagnet or other site survey tools; automation with Python, APIs, or Ansible
- Desired certifications: CCNA; Cisco Meraki Solutions Specialist (500-220 ECMS); Cisco Certified Specialist – Enterprise Wireless Implementation; Cisco Certified Specialist – Enterprise Wireless Design; CCNP Enterprise; HCIA-WLAN; HCIP-WLAN; Aruba Certified Mobility Associate (ACMA); Aruba Certified Mobility Professional (ACMP); CWNA; Ekahau ECSE Design; Ekahau ECSE Advanced; ITIL Foundation
Benefits:
- Fixed 14th and 15th salaries
- Profit-sharing (depending on seniority)
- Health and dental plans with no co-payment
- Wellness programs via Wellhub (formerly Gympass): nutrition, psychology, occupational health, massage, running groups, and local gym access
- Meal and food allowances (VA/VR) with flexible allocation percentage on benefit cards, no co-payment
- Extended maternity and paternity leave
- Childcare or nanny allowance for children up to 6 years and 11 months
- Allowance for children with disabilities, no age limit
- Life insurance
- Private pension plan up to 8% of salary
- Training platform — Sicredi Aprende — offering various courses
- 40-hour workweek — using a time bank system (compensatory hours)
- Remote work allowance (except for roles that are 100% on-site)
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